Social Worker, Housing

City of Windsor; Windsor; On-site; CAD 60,000 - 70,000; Full time

Job summary

The City of Windsor is seeking a Social Worker for Housing to provide on-site and in-home case management for vulnerable individuals and families. You will assess needs, develop case plans, and coordinate supports with health, housing, and social services to prevent homelessness.

Strong communication, crisis intervention skills, and experience with CRMS/HIFIS are required; travel to offsite locations may be necessary. Regular full-time and temporary full-time roles available.

Qualifications

• Four-year university degree in Social Work or equivalent.
• Over one year of work experience in social work, social services, health, or justice fields.
• Active registration in good standing with the Ontario College of Social Workers and Social Service Workers.
• Ability to travel to offsite locations as required; valid driver’s licence may be required.
• Proficiency with Microsoft Office and familiarity with HIFIS/CRMS is an asset.

Responsibilities

• Provide short- to long-term on-site and in-home intensive case management support.
• Create and update case plans on a regular basis.
• Provide crisis intervention and clinical counselling using various modalities.
• Assess bio-psychosocial needs and refer to community resources.
• Complete risk assessments and co-create safety plans with clients.
• Coordinate interdisciplinary case conferences with health, justice, housing and social services.
• Facilitate client, family and resident education and support groups as needed.
• Maintain client interactions using CRMS/HIFIS and other electronic systems.
• Ensure compliance with ethics, practice standards and relevant legislation.

Skills

Case management

Crisis intervention

Interdisciplinary collaboration

Documentation and reporting

Communication skills

Education

Bachelor's degree in Social Work

Tools

HIFIS

CRMS

Microsoft Office

Job description

Why Windsor?

Forward. Together. — Discover a career that connects purpose with possibility. At the City of Windsor, our employees thrive in a collaborative environment that values organizational excellence, community impact, and offers competitive benefits that supports professional growth.Located in Southwestern Ontario on the banks of the Detroit River and Lake St. Clair, Windsor is just minutes from downtown Detroit, Michigan and the north shores of Lake Erie, which is home to over 25 local wineries, craft breweries and distilleries. Windsor boasts world class entertainment,state-of-the-art facilities,iconic food, temperate climate, magnificent waterfront parks &gardens and an innovative workforce with demonstrated capacity in automotive, advanced manufacturing, transportation, life sciences, education and tourism. With affordable living, a diverse community, and a growing economy, Windsor offers a lifestyle as fulfilling as the work we do. Come join a team that reflects the city it serves.
Job Title: Social Worker,Housing

Job Posting Number:2026-0375

Posting Type:Internal& External

Posting Period:Wednesday, October 21, 2026, at 8:30 a.m. to Tuesday, October 27, 2026, at 4:30 p.m.

Department:Housing &Children’s Services

Union:C.U.P.E. Local 543

Position Status:Regular Full-Time & Temporary Full-Time

Job Code:543601

Grade/Class:0.21

Number of Positions:2 Regular Full-Time & up to 5 Temporary Full-Time

Rate of Pay:$43.41- $51.04per hour

Hours of Workper Week:35.00hours

Shift Work Required: Yes

Duties and Responsibilities:

Reporting to the Supervisor, Housing Support and/or Coordinator, Housing Administration andDevelopment ordesignate, this position willbe responsible for:

• Providing short (up to 30 days) to long term (36+ months) on-site and in-home intensive case management support to individuals and families who may be vulnerable, at risk or experiencing homelessness;

• Creating and updating case plans on a regular basis;

• Providing crisis intervention and clinical counselling using various therapeutic modalities;

• Assessing bio-psychosocial needs and makes referrals to appropriate community resources;

• Completing suicide,homicideand other risk assessments, and whereappropriate, co-creating safety plans with clients;

• Completing applications to the Justice of the Peace for Form 2 - Order for Examination under s.16 of the Mental Health Act, whereappropriate;

• Coordinating andfacilitatinginterdisciplinary case conferences for high acute individuals with complex needs with internal and external sector stakeholders in health, justice, housing, homelessness, socialservicesand others, as necessary;

• Facilitating client, family, residenteducationand support groups, as needed;

• Scheduling andfacilitatingweekly conference calls with community agencies for emergency shelter diversion or other purposes, as directed;

• Participating in community tables / meetings, as assigned;

• Reviewing medical and other documentation to support case plans;

• Attending encampments and/or responding to outdoor homelessness, as directed;

• Providing on-site task supervision andfacilitates training for social work students (BSW and MSW);

• Liaising, providing consultation and acting as a resource to management, internal and externalstaffand community agencies to ensure client and departmental needs are met;

• Maintaining professional relations with clients, the public, elected officials, colleagues, internal and external agency staff

• Maintaining and documenting all client interactions using aCRMS systemsand the Homeless Individuals and Families Information System (HIFIS), socialassistanceelectronic data managementsystemsor other electronic tools, as directed;

• Composing professional correspondence, asrequired;

• Working in compliance with the Code of Ethics and Standards of Practice under the Ontario College of Social Workers and Social Service Workers and other relevant program guidelines, policies,proceduresand legislation;

• Will perform Occupational Health & Safety duties as outlined in the Corporation’s Health and Safety Program and asrequiredin various community settings;

• Will perform other related duties asrequired.

Qualifications:

• Must have a four (4) year, post-secondary school University Degree in Social Work or Ontario Ministry of Education equivalencies;

• Must have over one (1) year of work experience in Social Work, Social Service, Health, or Justice fields;

• Must be registered andmaintainregistration in good standing with the Ontario College of Social Workers and Social Service Workers as a condition of continued employment in this position;

• Must have the ability to travel to offsite locations ina timelyand expedient manner asrequired. If method of travel is by vehicle, a current,validand lawful Driver’s Licence will berequiredin accordance withthe Highway Traffic Act and must provide a driver’s abstract as a condition of employment;

• Must have experience in a computerized office environmentutilizingthe Microsoft Suite of Products (such as Word, Outlook, Excel,etc);

• Training and use of the Homelessness Individuals and Families Information System (HIFIS) and CRMS Software is considered an asset;

• Must be a mature person who candemonstratesensitivity to client needs and who has a good knowledge of social service, homelessness and housing programs and related legislation;

• Must have exceptional interpersonal, communication and organizational skills;

• Should have knowledge of all applicable Acts and Regulations;

• Proven commitment to ongoing professional development will be considered an asset;

• Related community and volunteer experience is a definite asset.

Physical Demands:

• Given that this job is a new position a Physical Demands analysis will be completed with the incumbent after approximately sixmonthof occupying the position.

The City of Windsor is an equal opportunity employer committed to fostering a workplace that reflects the diverse community we serve.

Note:

• We offer a smoke-free and scent-safe office environment

• Personal information is collected under the authority of the Municipal Act, c. 25 as amended, and will be used todetermineeligibility for employment.

In accordance withthe Accessibility for Ontarians Act, 2005 and the Ontario Human Rights Code, the City of Windsor will provide accommodations throughout the recruitment,selectionand/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform the City of Windsor Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.