Housing Projects and Maintenance Technician (Greenwood)

Employment and Social Development Canada; Greenwood; On-site; CAD 72,000 - 90,000; Full time

Job summary

Housing Projects and Maintenance Technician (Greenwood) is a full‑time on‑site role with the National Defence- Canadian Forces Housing Agency in Greenwood, NS. You will contribute to inspections, maintenance coordination, and the upkeep of CFHA housing units to support CAF families.

The role requires working on-site with no telework, handling repair planning, overseeing service providers, and documenting maintenance activities for capital projects.

Qualifications

• Experience renovating residential housing units in a professional context.
• Experience conducting residential property inspections.
• Experience in property or facility maintenance or project management.

Responsibilities

• Identify, assess and document repair and maintenance requirements for CFHA housing units.
• Plan, organize and implement repair and maintenance work on CFHA housing units through service providers; prepare repair work orders.
• Oversee and confirm work/repair completion in accordance with contract terms and codes.
• Conduct responsive and preventive repair and maintenance inspections of housing units and equipment/systems.
• Provide customer services, respond to housing unit service requests, and elaborate maintenance plans.
• Provide guidance to service providers, team members, and housing unit occupants.
• Assess and perform minor repair/installation and temporary fixes; identify materials/tools needed.
• Prepare technical documentation and plans; support capital asset project design with external providers.
• Maintain ongoing assessment and provide inputs on housing unit operations and life-cycle replacement.

Skills

Ability to plan and organize

Written communication

Oral communication

Education

Secondary school diploma or equivalent

Job description

Housing Projects and Maintenance Technician (Greenwood)

National Defence- Canadian Forces Housing Agency

Selection process number
26-DND-EA-CFHA-561649

Location
Greenwood (Nova Scotia)

Salary
$71,741 to $90,184

Level
EG-04

Who can apply
Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

The Housing Projects and Maintenance Technician is part of the technical team responsible for inspections, maintenance coordination, and the overall upkeep of the housing portfolio. Duties of the position includes, but is not limited to:

• Identify, assess and document repair and maintenance requirements for CFHA housing units.
• Plan, organize and implement repair and maintenance work on CFHA housing units through service providers. This would include the preparation of repair and maintenance work orders.
• Oversee and confirm work/repair completion in accordance with the terms of the contract, specifications, technical codes and standards.
• Conduct responsive and preventive repair and maintenance inspections of housing units and equipment/systems.
• Provide customer services that includes responding to CFHA housing unit service requests, elaborating repair and maintenance plans/schedules on the housing units.
• Provide ongoing instruction, information and guidance to service providers, team members, and housing unit occupants.
• Assess and perform minor repair/installation and/or temporary fixes/solutions. This would include identifying and utilizing materials and tools required to complete the repairs.
• Prepare technical documentation and plans, provide coordination, collaboration and support for capital asset project design, development and implementation through external service providers.
• Maintain ongoing assessment and provide technical inputs with respect to housing unit operations, repairs, life cycle replacement, betterment projects and activities.

Work environment
A LITTLE SOMETHING ABOUT CFHA...
As a Special Operating Agency reporting to the Department of National Defence (DND), CFHA contributes to the quality of life of CAF members and their families through the provision of housing services, and through the responsible and sustainable management of the Department's housing infrastructure. We are a team of 380 federal public servants who work hard to meet the needs of the Canadian Armed Forces families living in DND housing. We have close to 230 employees at our Housing Services Centers across Canada and 150 employees at our Head Office in Ottawa. Join CFHA Greenwood’s team of 12 dedicated employees working together to provide housing services to approximately 560 Canadian Armed Forces families. In this role, you will contribute directly to supporting military families while working in a collaborative, fast paced, and rewarding environment. As part of a fun and engaged team, you’ll enjoy a positive workplace culture where teamwork, camaraderie, and professional growth are valued. If you are motivated by meaningful work and new challenges, apply today and become part of the CFHA Greenwood team!

Intent of the process
The immediate need is to staff one English Essential position on a permanent basis at the CFHA Greenwood (NS) location. A pool will be established and may be used to staff future positions at the CFHA Greenwood location, including both permanent and temporary opportunities.

Positions to be filled
1

Important messages
You must complete this application independently, without external assistance, including internet resources or Artificial Intelligence (AI) tools (such as Copilot, ChatGPT, or other AI tools). You may be asked to explain your answers in a follow-up interview. Violations may be investigated and could result in serious consequences, including rejection of your application. By submitting this application, you confirm that you have read, understood, and accept the confidentiality and integrity terms above. You certify that you completed the application independently, without external assistance, and that you did not plagiarize or use AI. You understand that failing to comply with these requirements may affect the outcome of your application. THIS PROCESS WILL ONLY BE USED TO STAFF POSITIONS AT HOUSING SERVICES CENTER GREENWOOD. NO POOL WILL BE ESTABLISHED FOR STAFFING AT OTHER LOCATIONS. Due to the nature of the work, this position requires full-time on-site presence (no telework). ALL APPLICATIONS ARE SUBMITTED ONLY ONLINE VIA THE JOBS.GC.CA SITE. SCREENING QUESTIONS HAVE BEEN BUILT INTO THE APPLICATION PROCESS. ANSWERS PROVIDED TO THE SCREENING QUESTIONS WILL BE USED TO ASSESS BOTH EDUCATION AND EXPERIENCE. YOU MUST ANSWER THE SCREENING QUESTIONS IN ADDITION TO PROVIDING A RESUME. FOR EXPERIENCE QUALIFICATIONS, YOUR ANSWERS MUST INCLUDE CONCRETE EXAMPLES THAT DEMONSTRATE HOW THE EXPERIENCE WAS OBTAINED. THE ONUS IS ON THE CANDIDATE TO PROVIDE SUFFICIENT INFORMATION IN THEIR ANSWERS. ADDITIONAL INFORMATION WILL NOT BE SOLICITED FROM THE CANDIDATE. THE RESUME WILL BE USED TO VALIDATE THE INFORMATION PROVIDED THROUGH THE SCREENING QUESTIONS. RANDOM SELECTION, TOP DOWN SELECTION AND/OR THE APPLICATION OF ASSET CRITERIA MAY BE USED AT ANY STEP OF THE PROCESS. PLEASE NOTE THAT ACHIEVING THE PASS MARK ON ANY OF THE ASSESSMENTS USED DOES NOT MEAN YOU WILL MOVE FORWARD IN THE SELECTION PROCESS. MANAGEMENT MAY DECIDE TO USE A SCORE THAT IS HIGHER THAN THE PASS MARK ON ANY OF THE EVALUATIONS USED THROUGHOUT THE SELECTION PROCESS. MANAGEMENT MAY ALSO DECIDE TO USE TOP-DOWN SELECTION AT ANY STAGE OF THE PROCESS. APPOINTMENT DECISIONS MAY BE BASED ON ONE OR MORE OF THE FOLLOWING CRITERIA: MATCHING OF THE INDIVIDUAL'S EXPERIENCE OR QUALIFICATIONS TO THE STRENGTHS AND WEAKNESSES OF THE WORK TEAM. MATCHING OF THE INDIVIDUAL'S EXPERIENCE OR QUALIFICATIONS TO THE SPECIFIC DUTIES OF THE POSITION BEING STAFFED. DEPTH, BREADTH, TYPE OF WORK-SPECIFIC EXPERIENCE. LEVEL/DEGREE OF ONE OR MORE COMPETENCIES/QUALIFICATIONS. Please note that all written communication submitted may be used to evaluate the ability to communicate effectively in writing. You must provide proof of your education credentials. Candidates must meet the essential qualifications to be appointed to a position. Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed. If you meet them, please demonstrate in your application. A written examination may be administered. An interview may be conducted. Reference checks may be sought. Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed. Relocation expenses will be provided in accordance to the "Addendum - Initial Appointees Relocation Program": https://www.canada.ca/en/treasury-board-secretariat/services/travel-relocation/addendum-initial-appointees-relocation-program.html

• Recent and acceptable driver’s abstract.
• Valid, unrestricted driver’s licence holding a qualification (class) equivalent to the DND vehicle to be operated.
• Eligibility and willingness to obtain the DND 404 military driver's licence.
• Utilizing necessary equipment and clothing in compliance with safety regulations.
• Strict adherence to the Department of National Defence and Canadian Forces Code of Values and Ethics, Values and Ethics Code for the Public Sector, Directive on Conflict of Interest, and Defence Administrative Orders and Directives (DAOD) 7021-1, Conflict of Interest.
• Incumbent must maintain the capacity to perform the essential duties of the position on-site at the designated work location.

Operational Requirements

• Willing and able to travel.
• Willing and able to work overtime on an occasional basis.
• Willing and able to meet the occasional requirement to work in confined areas such as crawl spaces or at heights such as second storey roofs.

You need (essential for the job)

Your application must clearly explain how you meet the following

Education

• A secondary school diploma or employer-approved alternatives (See note).

Note:
1. The employer-approved alternatives to a secondary school diploma are:

• A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
• An acceptable combination of education, training and/or experience.

Candidates who already meet both of the following criteria must be accepted as meeting the secondary school diploma requirement: a) Candidates who have achieved a satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; and b) Candidates who have been appointed or deployed for an indeterminate period to a position in the EG classification. The opportunity to be assessed by at least one of the two employer-approved alternatives must be offered to candidates who have not previously met the secondary school diploma requirement. Candidates who were appointed or deployed on an indeterminate basis using an acceptable combination of education, training and/or experience meet the secondary school requirement for the EG classification only and must be reassessed for entry to other classifications on the basis of this alternative.

Experience

• Experience in one of the following: Renovating residential single-family, semi-detached or row housing units in a professional or commercial work context.
• Experience in one of the following: Conducting residential housing or commercial property inspections as a main job function, including assessing property conditions and determining required maintenance and repairs.
• Experience in property or facility maintenance or project management.

Applied / assessed at a later date

Knowledge

• Knowledge of cost estimating and cost control techniques.
• Knowledge of applicable codes, standards and materials used in residential construction and renovations.

Competencies

• Collaborate with partners and stakeholders.
• Achieve Results.

Abilities

• Ability to plan, prioritize and organize work to meet deadlines.
• Ability to communicate effectively in writing.
• Ability to communicate effectively orally.