Housing Outreach Worker

Sault Community Career Centre; Sault Ste. Marie; On-site; CAD 30,000 - 60,000; Part time

Job summary

A community-based agency in Sault Ste. Marie is seeking a Housing Outreach Worker to support individuals who are homeless or at risk of homelessness. The role involves providing outreach services, assisting clients in developing life skills, and promoting access to housing. The ideal candidate holds a diploma in Human Services and has experience in mental health or housing services. A valid driver's license and First Aid certification are essential. This position is temporary part-time until March 31, 2027.

Qualifications

• Minimum one year of experience in mental health, addictions, or housing services.
• Knowledge of mental health, addictions, and housing resources within the community.
• Valid Ontario driver’s license and access to a reliable vehicle.

Responsibilities

• Provide outreach services to individuals experiencing or at risk of homelessness.
• Support clients in developing individualized recovery and housing plans.
• Assist clients in developing life skills including budgeting and personal care.

Skills

Excellent communication

Organizational skills

Interpersonal skills

Ability to work independently

Ability to work collaboratively

Bilingualism (English/French)

Education

Minimum two-year diploma in a Human Services-related field

Registration with OCSWSSW or other health profession (preferred)

Tools

First Aid/CPR certification

ASIST certification

Non-Violent Crisis Intervention certification

Job description

JOB DESCRIPTION

Position Title: Housing Outreach Worker
Program: Outreach Wellness Response Team
Status: Temporary Part Time Contract to March 31, 2027 (6 new positions)
Classification: D
Compensation: $27.31-33.86 per Local 684 collective agreement
Union/Non-Union: Union, OPSEU/SEFPO Local 684
Reports To: Program Supervisor

About CMHA Algoma

The Canadian Mental Health Association, Algoma Branch (CMHA Algoma) is a community-based mental health and addictions agency committed to improving the well‑being of individuals and families throughout the Algoma District. Guided by our mission, vision, and values of respect, integrity, and compassion, we deliver a broad range of programs and services to meet diverse community needs.

Position Overview

The Housing Outreach Worker provides support and services to individuals who are homeless or at risk of homelessness and may be living with mental health and/or addiction challenges. Working from a recovery-oriented and psychosocial rehabilitation framework, the Housing Outreach Worker promotes empowerment, self-determination, and wellness by assisting clients in accessing housing, developing life skills, and connecting to community supports.

The role involves a combination of street outreach, system navigation, housing outreach, case management, landlord mediation, and crisis support. Workers operate both independently and as part of a multidisciplinary team, with occasional evening or weekend shifts as required.

Key Responsibilities

• Provide outreach services to individuals experiencing or at risk of homelessness.
• Support clients in developing individualized recovery and housing plans using assessment tools such as OCAN and SPDAT.
• Assist clients in developing life skills including budgeting, personal care, and household management.
• Support tenancy through landlord mediation, conflict resolution, and connection to community resources.
• Conduct regular home and community visits to promote housing stability and wellness.
• Provide information, referrals, and crisis outreach as needed.
• Collaborate with other community partners, health providers, and social service agencies.
• Participate in team meetings, quality improvement, and professional development activities.

Qualifications

• Minimum two‑year diploma in a Human Services–related field.
• Registration with OCSWSSW or another regulated health profession (preferred).
• Minimum one (1) year of experience in mental health, addictions, or housing services.
• Certification in First Aid/CPR.
• Certification in ASIST, and Non‑Violent Crisis Intervention (or willingness to obtain within 3 months).
• Knowledge of mental health, addictions, and housing resources within the community.
• Excellent communication, organizational, and interpersonal skills.
• Ability to work both independently and collaboratively as part of a team.
• Valid Ontario driver’s licence, proof of insurance, and access to a reliable vehicle.
• Acceptable Police Vulnerable Sector Check required upon hire and maintained throughout employment.
• Bilingualism (English/French) considered an asset.

Working Conditions

• Community‑based work including client homes, shelters, and outdoor settings.
• Requires physical activity such as lifting, reaching, bending, and movement from floor level.
• Flexibility to work evenings and weekends as required.

To Apply

Please submit a resume and cover letter on our HRIS Portal Careers, no later than Friday January 9, 2026 at 4pm.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Additional Information

This is a bargaining unit position. Internal candidates who meet the minimum qualifications and requirements will be given priority consideration before external applicants.

CMHA Algoma is an equal opportunity employer and values diversity, equity, and inclusion. We are committed to providing accommodation throughout the recruitment and selection process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA).