Housing Outreach Worker

Tsawout First Nation; British Columbia; On-site; Full time

Job summary

Join a forward-thinking organization as a Housing Outreach Worker, where you will play a vital role in supporting tenants and community members. This full-time position offers an opportunity to engage with diverse populations, providing essential resources and assistance in navigating housing challenges. You will work closely with the Housing Manager and collaborate with various stakeholders to foster a supportive environment. If you are passionate about making a difference in the lives of individuals facing barriers to housing, this role is perfect for you. Embrace the chance to contribute to a culturally rich community while developing your professional skills in a meaningful way.

Benefits

Medical insurance

Dental insurance

Vision insurance

Long-term disability insurance

Life insurance

Qualifications

• Completion of a diploma or certification in community social service or relevant discipline.
• Experience in supportive counseling with diverse populations facing housing barriers.

Responsibilities

• Coordinate tenant seminars and support families accessing community resources.
• Assist with onboarding tenants and provide ongoing social support.

Skills

Crisis intervention

Mediation

Problem-solving

Time management

Cultural awareness

Relationship building

Education

Diploma in community social service

Certification in community mental health

Tools

MS Office (Word, Excel, PowerPoint)

Job description

POSITION: HOUSING OUTREACH WORKER

HOUR OF WORK: FULL-TIME, PERMANENT (35 HRS/WEEK)

REPORTS TO: HOUSING MANAGER

WAGE: $28/hr to $32/hr

PURPOSE OF THE POSITION

The Housing Outreach Worker’s role consists of liaising with tenants and community members to provide support, facilitation, and system navigation. The Housing Outreach Worker must be able to demonstrate the ability to apply culturally safe and competent care, including when working with Indigenous peoples.
The designate must maintain effective working relationships with other staff members, Chief and Council, community members and public.

DUTIES AND RESPONSIBILITIES

• Organize and coordinate tenant seminar series geared towards rental property maintenance
• Support tenant families with accessing community resources
• Assist with onboarding new tenants, move-in and move-out logistics, and provide ongoing support in various social aspects
• Assist property management with administrative tasks
• Sound knowledge of current social issues such as poverty, homelessness, mental illness, addictions, domestic violence, child protection, etc
• Ability to apply a high degree of discretion in establishing supportive, trusting relationships with tenants, while respecting the role and obligations of property management staff according to TFN internal policies
• Experience with tenant-landlord relationships would be an asset
• Experiencing working in an indigenous community would be an asset
• Experience in supporting diverse populations that face multiple barriers to housing
• Sound knowledge of community resources and methods of accessing social programming

EDUCATION AND EXPERIENCE

• Completion of a diploma or certification program in community social service, community mental health, or other relevant discipline
• Considerable experience in direct supportive counselling with diverse populations that face multiple barriers to successful housing
• Or an equivalent combination of education, training, and experience acceptable to the employer

• Experience developing a variety of written reports, policy and procedures, analyses, presentations and other documentation;
• Experience developing, managing and controlling operating budgets;
• Experience managing projects.
  

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to create relationships with other indigenous housing service providers
• Ability to responsibly enforce SȾÁUTW̱ Housing Policy
• Ability to assist groups to develop and co-ordinate community activities and programs
• Ability to build and maintain professional, confidential relationships with tenants
• Experience/familiarity with First Nation housing
• Ability to work effectively across organizational departments
• Strong analytical, problem-solving, and time management skills
• Strong awareness of cultural diversity
• Strong skills in crisis intervention, mediation, and conflict resolution
• Proficiency in MS Office applications (Word, Excel, PowerPoint) and basic computer systems
• Other administrative duties as required by the Housing Manager or the designate

OTHER FACTORS

Culture/Language

Respect for and working knowledge of the SȾÁUTW̱ culture is required.

Personal Attributes

The Housing Outreach maintains strict confidentiality in performing their duties and demonstrates the following personal attributes: Respect, Empathy, Strength, Pride and Equality

Our Benefits package includes:

• Medical insurance
• Dental insurance
• Vision insurance
• Long-term disability insurance
• Life insurance

Preference may be given to qualified individuals of First Nation Ancestry.

Apply now and join our team!