Health Outreach Worker

Vancouver Island Health Authority; Duncan; On-site; Full time

Job summary

An established industry player is seeking a compassionate Health Outreach Worker to join their dedicated team in Duncan. This role focuses on providing essential support and care to clients who face barriers in accessing healthcare services. With a commitment to patient safety and quality improvement, the Health Outreach Worker will engage with diverse populations, fostering relationships and advocating for those in need. This position offers a unique opportunity to make a real difference in the lives of vulnerable individuals while working collaboratively within a multidisciplinary team. If you are passionate about community service and want to contribute to meaningful change, this role is perfect for you.

Benefits

Signing Bonus up to $20,000

Flexible Work Hours

Professional Development Opportunities

Qualifications

• Diploma in Community Social Services or equivalent experience required.
• Minimum of two years experience with marginalized populations.

Responsibilities

• Provide advocacy and support services for clients experiencing vulnerabilities.
• Develop and maintain relationships with underserved clients.

Skills

Effective Communication

Cultural Competence

Client Relationship Management

Problem Solving

Team Collaboration

Initiative and Independence

Observation Skills

Education

Diploma in Community Social Services

Basic Life Saving Certificate

Valid BC Driver's License

Job description

Margaret Moss Building (Public Health) - Duncan, BC V9L 1T9 CA (Primary)

Work Area (FBA Only): Multi-Site

Travel Requirement: Travel between multiple sites may be required

Shift Start Time/End Time: 0830-1900

Days Off: Rotating

Vacancy Type: Regular FT

Salary Range (Hourly Rate): $31.56 - $33.28

Paid FTE: 1

Worked BI-WEEKLY HOURS: 75

Planned Start Date: Jan. 1 2025

Approximate End Date (For Temporary Assignments ONLY): Pending Return of Incumbent

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check): Yes

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Under the supervision of the Public Health Manager or designate, the Health Outreach Worker focuses on providing low barrier support and care to clients who may have difficulty accessing health care services through traditional modalities. The Health Outreach Worker is responsible for developing and maintaining relationships with underserved clients to ensure they receive the support and care that they need.

As a member of a multidisciplinary team, the Health Outreach Worker provides advocacy and support services for clients experiencing vulnerabilities in accordance with an established plan of care. The Health Outreach Worker reports on clients' progress and condition, including reactions to medications.

Travel is a requirement of this position. Transportation arrangements must meet the operational requirements of Island Health in accordance with the service assignment and will require the use of a personal vehicle.

QUALIFICATIONS:

Education, Training And Experience

Diploma in Community Social Services, e.g. Mental Health Worker, Community Health Worker, or Social Services Worker, or an equivalent combination of education and experience. Current Level C Basic Life Saving Certificate. Valid BC Driver's License. A minimum of two years recent related experience working with persons with vulnerabilities, and/or marginalized populations. Experienced working with Indigenous groups.

Skills And Abilities

• Ability to successfully complete the in-house Direct Observation Therapy orientation and training.
• Ability to communicate effectively both verbally and in writing.
• Ability to work well with culturally diverse groups.
• Ability to establish and maintain rapport.
• Ability to prioritize and organize client demands and care needs.
• Ability to problem solve.
• Ability to observe and recognize changes in clients.
• Ability to demonstrate an appropriate level of initiative and independence.
• Ability to work cooperatively as part of a multidisciplinary team.
• Ability to promote positive change and independence.
• Physical and emotional ability to carry out the duties of the position.

This position is eligible for up to a $20,000 signing bonus. Employees must meet eligibility criteria. Discuss your eligibility with a recruiter today!