Housing Assistant/Pivallianiq Agent - Services Client Services

Nunavik; Quaqtaq (Village); On-site; CAD 43,000 - 53,000; Full time

Benefits offered by this job

Northern benefits

Pension plan

Group insurance

Annual leave trip (ALT)

Job summary

The Nunavik Housing Bureau (NHB) in Quaqtaq seeks a Pivallianiq Agent/Housing Assistant to support tenants and promote safe, well-maintained homes. You will work under the Community Coordinator and may temporarily replace the Housing Manager in Client Services activities.

Requirements include a Secondary V diploma or relat ed experience, two years in client services, and ability to work in two of the region’s languages. Training travel is required.

Qualifications

• Secondary V diploma or pertinent experience in replacement of diploma.
• Two (2) years of experience ideally related to Clients Services department or activities.

Responsibilities

• Assist tenants by promoting the importance of maintaining housing units in good condition and adopting safe/healthy habits.
• Support the Housing Manager in Client Services administration when needed.
• Work collaboratively within the team to uphold NHB's mission and values.

Skills

Client services

Communication skills

Teamwork

Reliability

Confidentiality

Time management

Education

Secondary V diploma

Tools

Microsoft Office

Job description

Status: Temporary (Maternity Leave Replacement) / Full-time (35hrs/week)

Department: Client Services

Direct supervisor: Community Coordinator

Location: Quaqtaq

The Nunavik Housing Bureau (NHB) provides comfortable, safe and affordable homes adapted to Inuit needs and culture. Through its programs and services, it contributes to the development of vibrant, sustainable and safe communities.

Function and Responsibilities

Under the supervision of the Community Coordinator, the Pivallianiq Agent/Housing Assistant provides assistance to tenants by raising their awareness on the importance of maintaining their housing units in good condition and adopting safe and healthy habits in and around their homes. They uphold the organization’s mission, goals, and values; and are able to work in a team. If no other resource is available, the Pivallianiq Agent/Housing Assistant will be required to assist and replace the Housing Manager in all activities related to the administration of Client Services with the tenants of NHB.

Qualifications

• Secondary V diploma or pertinent experience in replacement of diploma
• Two (2) years of experience ideally related to Clients Services department or activities

Requirements

• Ability to work in two of the three languages of the region (Inuktitut, French or English)
• Knowledge of Microsoft Office Suites (Word, Excel, Outlook)
• Willing to travel for training or meetings

Skills and Competencies

• A great sense of client services
• Strong communication skills
• Ability for team work
• Reliable and punctual
• High concern for confidentiality
• Capacity to organize and prioritize to respect deadline

Salary and Benefits

NHB offers a competitive salary, northern benefits, and attractive working conditions. The salary for this position ranges from $30.89 to $38.23 per hour, depending on the evaluation of related experience.

• Northern benefits include a cost-of-living allowance, food allowance, and annual leave trip (ALT).
• In addition, NHB provides a pension plan with employer contributions and group insurance.