Houseperson | Part-time | Anndore House

Silver Hotel Group; Toronto; On-site; CAD 21,000 - 30,000; Full time

Benefits offered by this job

Annual Scholarship Opportunities

Annual Wellness Credits

Donation Matching Program

Volunteer Hour Rewards

Team Member Referral Program

Leadership Development

Team Building Events

Hotel Stay Discounts

Job summary

Silver Hotel Group’s The Anndore House in Toronto seeks a dedicated Houseperson to keep guest areas spotless and welcoming, partnering with housekeeping to prepare rooms and manage supplies.

You will perform cleaning tasks, assist with laundry, and help maintain a safe, inviting hotel environment while delivering friendly guest service.

Qualifications

• Highly organized with strong time management and attention to detail.
• Able to balance multiple tasks in a fast-paced hotel environment.
• Excellent interpersonal and organizational skills to handle high-volume, short-timeframe demands.

Responsibilities

• Maintain clean, welcoming spaces across guest areas, restrooms, offices, and event spaces.
• Perform cleaning duties including dusting, vacuuming, mopping, and waste removal.
• Support exterior appearance and ensure linens are washed and presented for guest use.
• Collaborate with Room Attendants to prepare rooms for arrivals and assist with deep-cleaning initiatives.

Skills

Attention to detail

Time management

Organizational skills

Customer service

Teamwork

Tools

Maestro PMS

Opera PMS

Delphi

Job description

Why Join Us?

Back in the 1950’s The Anndore Hotel & Apartments was home to many of Toronto’s most eccentric personalities and famous faces, and nowadays it has became one of Toronto’s most stylish and celebrated hotels. This hotel is more than a building, the Anndore House has a creative soul with Toronto’s most talented artistry in our building’s finishes.

We have 113 contemporary bedrooms (each with a character all their own), Constantine restaurant and lounge, The Crow’s Nest barber shop and the Scarlet Door Coffee. Our Next Level is an entire floor that’s equally adept at hosting parties or brainstorms. All in the heart of one of the friendliest cities on the planet in the neighbourhood full of positive energy and parks, all types of fitness, galleries, theatre, live music, unique boutiques and nightlife.

We’re looking for a Houseperson who is ready to take center stage, lead with energy, and help us build something exceptional.

Why You’ll Love Working With Us

Are you ready for your next career move? Here’s what’s in it for you:

• A people-first environment where respect, appreciation, and fun are part of the everyday
• A chance to work with passionate, like-minded team members
• Opportunities to grow, lead, and make a real impact in a fast-paced, global-facing industry
• Annual Scholarship Opportunities (for you and your children)
• Annual Wellness Credits
• Donation Matching Program
• Volunteer Hour Rewards
• Team Member Referral Program
• Leadership Development
• Team Building Events
• Culture of Recognition
• Hotel Stay Discounts

Your Role

The Houseperson is primarily responsible for:

• Maintaining clean, welcoming, and comfortable spaces throughout the hotel, including guest areas, restrooms, offices, and meeting and event spaces
• Performing a variety of cleaning duties, including dusting, polishing, vacuuming, mopping, sweeping, carpet cleaning, window washing, floor care, and waste removal
• Supporting the appearance and cleanliness of the hotel’s exterior
• Operating laundry equipment safely and ensuring hotel linens are properly washed, ironed, folded, stored, and presented for guest use
• Creating positive guest experiences by offering friendly service and responding promptly to guest requests and delivery needs
• Identifying and reporting maintenance concerns to help maintain a safe and well-functioning environment
• Organizing, stocking, and maintaining supply rooms to support efficient daily operations
• Participating in deep-cleaning initiatives and special projects, including mattress rotation and furniture movement
• Collaborating with Room Attendants and other Housekeeping team members to prepare clean, comfortable rooms for arriving guests
• Contributing to a supportive team environment while consistently upholding the hotel’s cleanliness, safety, and service standards

In addition to the core job responsibilities, the Houseperson will illustrate the ability and passion to:

• Live the corporate culture, personifying it in daily interactions with both guests and team members
• Be an engaging team member who is highly inclusive, inspiring, and able to relate to all levels
• Participate in a fun and supportive working environment whereteam membersaspire to do what is right and are given the empowerment to execute

What You Bring to the Table

• Highly organized, superior time management skills, exceptional attention to detail particularly with contracts, proposals, and other documents
• Thinking outside the box to develop strategies to enhance activating our property space
• Well organized, able to plan and prioritize workload, multitask, and demonstrate strong time management skills
• Fully competent with current Windows based programs and all office equipment, proficient in social media platforms is an asset
• Superior office administration skills, strong organizational and multitasking skills, and ability to manage multiple projects successfully
• Ability to analyze and develop timelines, project resources, departmental needs, develop corrective plans, monitor and evaluate results
• Systems experience with Maestro PMS, Opera PMS, and Delphi experience are an asset
• A strong understanding of all aspects of Hotel Operations and Sales and Marketing experience is considered an asset
• Applicants must possess excellent interpersonal and organizational skills to handle high volume and short time-frame demands

Let’s Build Something Exceptional

If you’re ready to work somewhere that values performance as much as professionalism, and believes hospitality should feel like an event, The Anndore House is your perfect match. We want you to help us build something exceptional!

This posting is for an existing vacancy.

About Us

Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S., and ranges from internationally branded full and select service hotels to independent and boutique hotels.

At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, Recognition.

As we continue to grow, our mantra "You Matter" resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention.

Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.

Help us build something exceptional!

The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process.

The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status or any other characteristics protected by law.