Housekeeping Supervisor

Basecamp; Revelstoke; On-site; CAD 25,000 - 33,000; Full time

Benefits offered by this job

Gratuity program

Health benefits

Staff discounts

Family & friends discount

Spa access

Food & beverage discounts

Staff events

Career growth

Brand expansion

Hands-on culture

Job summary

Basecamp Resorts in Revelstoke, BC, is hiring a full-time Housekeeping Supervisor to lead a guest-ready team under the Housekeeping Manager. The role combines daily hands-on cleaning with team leadership and inventory tasks.

Salary is $21.00 per hour with 40 hours per week; shifts are 8 hours. We offer a gratuity program, benefits, staff discounts, spa access, and opportunities for advancement.

Qualifications

• Experience as a supervisor in a previous role.
• Ability to lead a team and hold strict confidentiality.
• Customer-oriented and friendly.
• Prioritization and time management skills.
• Working quickly without compromising quality.

Responsibilities

• Lead a team of housekeepers with the help of the Housekeeping Manager.
• Be the point of contact for your team on days the Housekeeping Manager is unavailable.
• Assist the Housekeeping Manager with inventory and cleaning supply purchases.
• Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing.
• Ensure all rooms are cared for and inspected according to standards.
• Protect equipment and make sure there are no inadequacies.
• Deal with reasonable complaints/requests with professionalism and patience.
• Check stocking levels of all consumables and replace when appropriate.
• Adhere strictly to rules regarding health and safety and be aware of any company-related practices.

Skills

Supervisor experience

Team leadership

Customer oriented

Time management

Quality under pressure

Job description

Basecamp is a rapidly growing chain of boutique hotels based in Canmore, Banff, Lake Louise & Kananaskis in Alberta and Revelstoke in British Columbia. We are an energetic team driven by our core values and providing our guests a home away from home.

About Revelstoke

Nestled in the heart of the Mountains, the Revelstoke community offers an unmatched blend of adventure and natural beauty. A haven for outdoor enthusiasts year-round, with hiking, biking, paddleboarding in the warmer months and snow sports in the winter. With its welcoming small-town vibe, vibrant local culture, and easy access to world-class wilderness, Revelstoke isn’t just a place to work, it’s a place to live!

Why Work for Us?

• A gratuity program!
• Group health benefits plan (Dental, Vision, Paramedical, and more)
• Generous staff discounts at all our properties
• Family and friends discount at Basecamp properties
• Free access to the Everwild Nordic Spa
• Discounts on food & beverage at Rhythm & Howl
• Company paid staff events.
• Room for advancement in our growing company
• Be part of western Canada's fastest-growing hospitality brand
• A hands-on people focused Basecamp culture

Position Overview

We require a full-time permanent Housekeeping Supervisor in Revelstoke that will make sure all rooms are guest ready and be a team lead with the help of the Housekeeping Manager. There will be some duties that are required to be done daily and others that only are needed on a case-by-case situation. A strong, motivated team is already in place, and we are looking for the same drive and commitment.

Salary: $21.00 per hour
Full-time Permanent
Shifts: 8-hour shift

Key Responsibilities:

• Lead a team of housekeepers with the help of the Housekeeping Manager.
• Be the point of contact for your team on days the Housekeeping Manager is unavailable.
• Assist the Housekeeping Manager with inventory and cleaning supply purchases.
• Peform a variety of cleaning activities such as sweeping, mopping, dusting and polishing.
• Ensure all rooms are cared for and inspected according to standards.
• Protect equipment and make sure there are no inadequacies.
• Deal with reasonable complaints/requests with professionalism and patience.
• Check stocking levels of all consumables and replace when appropriate.
• Adhere strictly to rules regarding health and safety and be aware of any company-related practices.

Skills and Experience:

• Experience as a supervisor in a previous role.
• Ability to lead a team and hold strict confidentiality.
• Ability to work with little supervision and maintain a high level of performance.
• Customer-oriented and friendly.
• Prioritization and time management skills.
• Working quickly without compromising quality.

Basecamp Resorts and Everwild is an equal opportunity employer, dedicated to building a workplace that values diversity and ensures equal opportunities for all. We are committed inclusion; we celebrate differences and actively welcome applications from individuals of underrepresented backgrounds and communities. We comply with all applicable laws that prohibit discrimination when making all decisions about employment. If you would like to enquire about an adjustment, or need assistance with completing the application process, please contact Beth at [e-mail] to discuss your needs confidentially.

Full Time, Permanent
Full Time = 40 hours per week