Housekeeping Supervisor

Renaissance Edmonton Airport Hotel; Edmonton; On-site; CAD 56,000 - 76,000; Full time

Benefits offered by this job

Health benefits (medical, dental, life

Travel program with Marriott rates

On-demand pay

Free staff meals

Free parking

Discounts at HALO Bar|Bistro

Quarterly work events

Bonuses up to 10% of salary

Job summary

Renaissance Edmonton Airport Hotel is seeking a Style Supervisor to lead the housekeeping team and uphold luxury standards. You’ll supervise rooms, public spaces, and back‑of‑house areas, ensuring consistency and polish.

Partner with Executive Housekeeper to train staff, maintain SOPs, and resolve guest concerns with professionalism. A strong emphasis on safety, efficiency, and collaboration sets the role apart.

Qualifications

• Education with hospitality management focus and supervisory experience.
• Experience leading a luxury hotel housekeeping team.
• Strong understanding of SOPs and quality control in hospitality.

Responsibilities

• Supervise housekeeping staff to meet exacting standards for rooms and public spaces.
• Inspire and manage the team, ensuring proper training and motivation.
• Collaborate with Front Office and Engineering to ensure smooth operations.
• Lead reporting and training sessions to maintain high standards.
• Maintain SOPs and drive best practices across the department.
• Address guest concerns promptly and professionally.
• Monitor inventory, purchasing, and staff performance to control costs.
• Uphold health, hygiene and safety standards across areas.

Skills

Leadership

Detail-Oriented

Cross-Department Collaboration

Training & Development

Problem-Solving

Efficiency & Organization

Health & Safety Knowledge

Education

Post-secondary education in hotel management

4+ years supervisory experience in a prestigious hotel

Job description

WHAT WE ARE LOOKING FOR

Are you a hospitality professional with an eye for detail, a passion for cleanliness, and a talent for leading by example? The Renaissance is looking for a Style Supervisor to join our Housekeeping team—a role that combines leadership, precision, and exceptional service standards.

This is a permanent, full-time salaried position where you'll be instrumental in keeping our property looking its best, ensuring that both guests and associates experience the highest standards of cleanliness and style.

If you thrive in a fast-paced, dynamic environment and have a knack for managing teams with enthusiasm and precision—this is your opportunity to shine.

WHAT YOU NEED TO KNOW ABOUT THE JOB

As our Style Supervisor, you’re not just overseeing the cleanliness of our hotel—you’re creating an environment that feels welcoming, polished, and perfectly maintained at all times. You’ll work closely with the Executive Housekeeper to manage the daily operations of the housekeeping department, ensuring that all rooms, public areas, and back-of-house spaces meet our luxury standards.

Whether you’re inspecting rooms, leading training sessions, or resolving guest concerns, you’ll be guiding your team to success and making sure that the hotel stays in top shape, every day.

WHAT YOU’LL BE DOING:

• Lead with Precision – Supervise housekeeping staff to ensure rooms, corridors, and public spaces are cleaned to our exacting standards. Inspect and address any areas that need attention.
• Team Leadership – Inspire and manage the housekeeping team, ensuring all associates are properly trained, motivated, and equipped to deliver the highest level of cleanliness and style.
• Collaborate Across Departments – Work with Front Office, Engineering, and other departments to ensure smooth operations and uphold hotel standards.
• Reporting & Training – Ensure all housekeeping reports are completed accurately and on time. Lead training sessions to maintain high standards, with follow-ups as necessary.
• Maintain SOPs & Quality – Ensure Standard Operating Procedures (SOPs) are current, followed consistently, and contribute to best practices across the department.
• Problem Solver – Respond quickly to guest feedback, resolve issues promptly, and ensure all guest problems are addressed with professionalism.
• Stay Ahead of the Game – Monitor key areas such as inventory, purchasing, and staff performance, ensuring operational goals are met and costs are controlled effectively.
• Health & Safety – Uphold the highest standards of cleanliness, hygiene, and safety in all areas under your control, ensuring the safety and comfort of both guests and associates.

WHY YOU’LL LOVE IT HERE

• A Culture of Excellence – You’re not just joining a team; you’re becoming part of a group of dedicated professionals committed to delivering exceptional guest experiences every day.
• Growth & Development – We invest in our people. Through our in-house management training program, you'll grow as a leader while learning from some of the best in the industry.
• Award-Winning Team – Join a team that takes pride in being recognized for its excellence, where every day offers new challenges and rewards.

WHAT’S IN IT FOR YOU?

At our hotel, we believe in taking care of our team members just as much as we take care of our guests. That's why we offer a fun and exciting range of benefits that are sure to keep you happy, healthy, and well-fed.

We offer more than just a paycheck; we provide a fantastic benefit plan that includes extensive medical, dental, and life insurance coverage. Plus, our travel program opens a world of discounted rates for Marriott hotels across the globe for you and your friends & family. You will also receive loyalty days and bonuses up to 10% of your salary!

But we don't just feed your wanderlust - we also feed your appetite. Our talented chefs cook up delicious meals for our staff every day at no charge to you! You can chow down on some amazing food before you get back to your kitchen.

But that's not all! Enjoy free parking or get reimbursed for your 747 Bus Pass. You can also say goodbye to waiting for payday with our on-demand pay system. Plus, you'll enjoy a 50% discount on food and drinks for you and your family/friends at HALO Bar|Bistro, so you can always have a good time without breaking the bank. And get ready for some unforgettable fun with our quarterly work events.

WHAT YOU NEED TO BE CONSIDERED

Education & Experience

• 2 years of previous experience in a supervisory role within a luxury hotel, plus post-secondary education in hotel management

OR

• 4 years of previous experience in a supervisory role within a prestigious hotel

REQUIRED SKILLS & KNOWLEDGE

• Leadership Excellence – Ability to lead by example and inspire a team to meet high standards of cleanliness and service.
• Detail-Oriented – You’ve got an eye for perfection, ensuring every detail is accounted for.
• Cross-Department Collaboration – Comfortable working with teams across departments to ensure smooth operations.
• Training & Development – Experience with training and mentoring team members to develop their skills and enhance performance.
• Problem-Solving – Ability to address guest concerns and operational challenges swiftly and effectively.
• Efficiency & Organization – Excellent time management skills, with the ability to handle multiple priorities while maintaining high-quality standards.
• Health & Safety Knowledge – Familiarity with cleanliness, sanitation, and safety procedures to maintain a healthy work environment

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