Housekeeping - Room Attendant

Toor Hotel; Toronto; On-site; CAD 35,000 - 45,000; Full time

Job summary

Join a luxury boutique hotel in the heart of Downtown Toronto as a Room Attendant. You will ensure the cleanliness and comfort of our guests, maintaining high standards in guest rooms and suites. This role requires strong customer service skills, attention to detail, and the ability to work in a fast-paced environment. As part of an inspiring team, you will contribute to a sanctuary designed for connections and a spirited lifestyle. If you are passionate about hospitality and take pride in your work, this is the perfect opportunity for you.

Qualifications

• Experience in customer service, preferably in a hotel environment.
• Strong understanding of English for communication.

Responsibilities

• Clean and maintain guest rooms and suites to established standards.
• Respond promptly to guest requests and inquiries professionally.
• Report maintenance issues and ensure guest supplies are stocked.

Skills

Customer Service

Time Management

Attention to Detail

Interpersonal Skills

English Language Proficiency

Job description

About Toor Hotel – part of JDV by Hyatt

TOOR is a luxury boutique hotel located in the heart of Downtown Toronto. Our guests enjoy a distinctive blend of upscale hotel rooms & suites, accented by unobstructed breathtaking city and lake views. Our 232 rooms and suites featuring floor-to-ceiling windows with breath-taking city and lake views and thoughtfully chosen amenities. Enjoy our French-inspired bistro, a modern yoga and fitness studio, and excellent meeting and reception spaces, all of which make TOOR Hotel a sanctuary designed to inspire connections and enhance a spirited lifestyle.

Duties and responsibilities related to the Room Attendant role:

Customer service experience is required, preferably in a hotel or related field

Must have schedule flexibility for both AM/PM shifts, weekends and holidays

Requires strong understanding of the English language to include speaking.

Ability to learn quickly and work in fast paced position, must be able to multi-task

Ability to lift, pull, and push moderate to heavy amount of weight (minimum of 20 lbs)

Ability to stand for long periods of time and move moderate distances

Clean and maintain guest rooms and suites according to established standards and procedures.

Perform a variety of cleaning tasks, including dusting, vacuuming, making beds, replenishing amenities, and cleaning bathrooms.

Ensure all guest supplies and amenities are stocked and replenished as needed.

Report any maintenance issues or damage to the appropriate department.

Respond promptly to guest requests and inquiries in a professional and courteous manner.

Always maintain a positive attitude and professional appearance.

Adhere to safety and security procedures and regulations.

Good interpersonal, time-management, and organizational skills as well as attention to detail.

About you

As a Room Attendant, you will play a crucial role in ensuring the cleanliness, comfort, and overall satisfaction of our guests during their stay. You will be responsible for maintaining the highest standards of cleanliness and presentation in guest rooms and suites, contributing to the hotel's reputation for excellence and attention to detail. Candidates must currently reside in Canada with current legal working rights.

Source: Hospitality Online