Housekeeping Room Attendant

Suttonplace; Toronto; On-site; CAD 33,000 - 42,000; Full time

Job summary

The Sutton Place Hotel Toronto is seeking a Room Attendant to maintain the hotel's high standards. This role involves preparing guest rooms, responding to guest requests, and ensuring cleanliness throughout the property. Join a team dedicated to exceptional guest experiences in the vibrant Toronto Entertainment District.

Benefits

Discounted Hotel Stays for Team Members and Family & Friends rates

25% discount at restaurants for up to 6 people

Ongoing Employee events, incentives & recognition

Growth Opportunities- Career Advancement

Employee Assistance Program (EAP)

Group Life Insurance, Extended Health, Dental, Vision Care

RRSP Matching

Tuition Credit Program

Qualifications

• Pleasant and friendly demeanor for guest interactions.
• Self-motivated with the ability to work independently.
• Ability to lift up to 30 pounds.

Responsibilities

• Prepare guestrooms to a high standard.
• Respond to guest inquiries and requests courteously.
• Perform various cleaning and laundry tasks.

Skills

Attention to detail

Teamwork

Customer service

Job description

The Sutton Place Hotel Toronto, Toronto, Ontario, Canada

Job Description

Posted Monday, June 16, 2025 at 3:00 AM

Proud to be 100% Canadian-owned,Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

The Sutton Place Hotel Toronto is an address deep-rooted in history-all within an exquisite, cosmopolitan environment and guaranteed to make an impact. Serving as a contemporary landmark on the iconic corner of King Street West and Blue Jays Way, our downtown Toronto, 118 room hotel, stands proud among the buzz of the Toronto Entertainment District.

The Room Attendant will promote a positive image of the property to guests, must be pleasant, friendly and able to address problems or special requests. A Room Attendant must understand his/her role as brand ambassador and provide positive brand experiences to all guests. The right candidate will have great attention to detail, be self-motivated and able to work both independently and in a team, care about their work and the positive impact it can have on our guest’. If you want to be part of a great team that is driven to create incredible hotel experiences for our guests, apply today!

Job Duties

• Prepare guestrooms to a high standard.
• Ensures public spaces are clean and well presented.
• Performs Laundry tasks when including but not limited to collecting, sorting, distributing, and stocking.
• Responds to guest inquiries, requests and complaints in a prompt and courteous manner.
• Ensures all lost property items left in guest rooms or public spaces are properly recorded and stored.
• Take personal responsibility for equipment, ensuring it is always operated correctly and securely stored.
• Maintains an up-to-date knowledge of all chemicals and cleaning products, and the correct handling procedures.
• Reports any maintenance and/ or health and safety issues.
• Delivers and retrieves items on loan to guests.
• Ensures security of guest rooms and privacy of our guests.
• Support Houseperson duties when required.
• Perform special projects such as steam cleaning, pressure washing, gardening, deep cleaning and more.
• Perform all other duties as assigned or needed.
• Weekend and evening work required.

Work Conditions

Manual dexterity required to use various cleaning apparatus and supplies. Ability to lift up to 30 pounds Regular physical activity including walking, standing, sitting, lifting, crouching and kneeling.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

PERKS

• Rewards & Recognition
• Discounted Hotel Stays for Team Members and Family & Friends rates too!
• 25% discount at our restaurants for up to 6 people
• Discounted Passes/Lift tickets at Grouse Mountain and Revelstoke Mountain Resort
• Ongoing Employee events, incentives & recognition
• Growth Opportunities- Career Advancement starts from Within
• Dedicated Training Program
• Employee Assistance Program (EAP)- Free mental Health Support, Legal & Financial Counselling
• Refer a friend or family and earn money!
• Group Life Insurance, Extended Health, Dental, Vision Care!
• Complimentary Stays
• RRSP Matching
• Milestone Rewards
• Tuition Credit Program

SUMMATION:

Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.

You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker.

**Applications will not be accepted via email or in person.

**We thank all applicants for their interest in Career opportunities with The Sutton Place Hotel, however, only those applicants we wish to interview will receive a reply to their application.**

**ABSOLUTELY NO PHONE CALLS PLEASE**

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/ .

The Sutton Place Hotel Toronto, Toronto, Ontario, Canada