Guest Room Attendant (Housekeeping)

Omni King Edward Hotel; Toronto; On-site; CAD 30,000 - 40,000; Full time

Job summary

Join the Omni King Edward Hotel as a Room Attendant, where you will maintain high standards of cleanliness in guest rooms. This role requires attention to detail and customer service skills, perfect for individuals who are motivated to create exceptional experiences for guests. Enjoy a dynamic work environment within a reputable hotel in downtown Toronto.

Qualifications

• Strong customer service experience preferred.
• Must be able to handle physical tasks related to room cleaning.
• Previous experience in a similar role is advantageous.

Responsibilities

• Thoroughly clean guest rooms including making beds and cleaning bathrooms.
• Restock and replace used items within guest rooms.
• Communicate clean status of each room upon completion.

Skills

Strong attention to detail

Strong customer service skills

Ability and willingness to stand for 8 hours

Ability and willingness to bend, stretch, reach, and push up to 20 lbs.

Ability and willingness to work a varied schedule

Education

Previous experience in housekeeping

Job description

Overview / vue gnrale

King Edward Hotel

With its rich history, timeless elegance, and modern hospitality, the Omni King Edward Hotel has been a favourite of both locals and visitors for over 120 years. Located in the heart of downtown Toronto, this landmark hotel is just steps away from a wealth of diverse restaurants, tourist hotspots, and shopping centres. It's no wonder the Omni King Edward is the perfect destination for business and leisure travellers alike.

The Omni King Edward Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni King Edward Hotel may be your perfect match

Job Description / description de l'emploi

The Room Attendant is responsible for maintaining a high standard of cleanliness in each guest room. Guest Room Attendants refresh rooms for guests who are continuing their stay, as well as thoroughly clean rooms of guests who have checked out in preparation for the next guest checking in.

Qualifications / qualifications

• Strong attention to detail
• Strong customer service skills
• Ability and willingness to stand for 8 hours at a time
• Ability and willingness bend, stretch, reach, and push up to 20 lbs.
• Ability and willingness to work a varied schedule which includes working on weekends and holidays
• Previous experience in housekeeping is strongly preferred

Responsibilities / responsabilits

• Thoroughly clean guest rooms including: making beds, cleaning bathrooms, vacuuming, and dusting
• Restock and replace used items within guest rooms
• Communicate clean status of each room upon completion
• Remove room service trays and tables from guest rooms
• Stock supply cart and ensure that it is neat and well organized at all times
• Check all equipment prior to and after use to ensure that it is in good working order
• Respond to all hotel guests efficiently and in an appropriately friendly manner

Source: Hospitality Online