Housekeeper/Room Attendant _ Full Time

Park Hyatt; Toronto; On-site; CAD 30,000 - 45,000; Full time

Job summary

Park Hyatt Toronto is seeking a dedicated Housekeeper/Room Attendant to create a luxurious and welcoming guest experience. The role involves cleaning guest rooms and delivering a high standard of service, embodying the hotel’s commitment to excellence. Ideal candidates will have a service-oriented mindset and strong attention to detail.

Benefits

Complimentary meal during shift

Complimentary hotel nights and discounts at Hyatt properties

Tuition reimbursement program

Qualifications

• Previous housekeeping experience is an asset.
• Physical ability to meet demands of the role, including lifting and standing for extended periods.
• Ability to deliver polished and professional service.

Responsibilities

• Clean all assigned guestrooms to the highest standard, ensuring attention to detail.
• Provide anticipatory service reflecting Forbes 5-Star hospitality standards.
• Collaborate with other departments to deliver a seamless guest experience.

Skills

Strong organizational skills

Attention to detail

Excellent communication

Teamwork

Service-oriented mindset

Job description

Join to apply for the Housekeeper/Room Attendant _ Full Time role at Park Hyatt

Join to apply for the Housekeeper/Room Attendant _ Full Time role at Park Hyatt

Summary

Do you want to make a difference in the lives of those around you, be part of something bigger, and love where you work?

Organization- Park Hyatt Toronto

Summary

Do you want to make a difference in the lives of those around you, be part of something bigger, and love where you work?

Join a community that values respect, integrity, inclusion, empathy, experimentation, and well-being. At Hyatt, diversity, equity, and inclusion are at the core of our purpose: to care for people so they can be their best.

Recently renovated with striking architecture, art, and bespoke culinary experiences, Park Hyatt Toronto offers a sophisticated, approachable luxury with a distinct character highlighting our Yorkville location.

Why should you work at the Park Hyatt Toronto?

• Complimentary meal during shift
• Complimentary hotel nights and discounts at Hyatt properties around the world
• Tuition reimbursement program
• 2023 and 2024 Great Place to Work Certified
  
  

Summary

About the Role – Room Attendant

At Park Hyatt Toronto , our Room Attendants are more than just housekeeping professionals—they are key to creating a luxurious, thoughtful, and seamless guest experience. Guided by Forbes 5-Starstandards , our attendants provide meticulous service, exceptional attention to detail, and warm, intuitive hospitality that reflects our commitment to excellence.

If you are a dynamic individual who takes pride in your work and has a passion for creating clean, elegant, and welcoming spaces, this role is for you.

Key Responsibilities:

• Clean all assigned guestrooms to the highest standard, with attention to detail and efficiency
• Provide warm, discreet, and anticipatory service that reflects Forbes 5-Star hospitality
• Respect guests’ privacy and handle belongings with care and professionalism
• Offer genuine greetings and closing remarks when interacting with guests or colleagues
• Take ownership in maintaining a clean, safe, and welcoming environment for all guests
• Collaborate with other departments to deliver a seamless and memorable guest experience
• Follow hotel cleaning procedures for stayover and departure rooms, including:
• Dusting and vacuuming
• Bed making and linen replacement
• Sanitizing bathrooms and high-touch areas
• Replenishing guestroom supplies
• Window and furniture cleaning
• Accurately record and update room status in a timely manner
• Promptly report any maintenance concerns in guest rooms and public spaces
• Support the Housekeeping leadership team by communicating guest requests or special needs
• Participate in periodic deep cleaning projects
• Properly return and tag lost and found items
• Follow all health, safety, and hygiene protocols as well as company policies
• Perform other duties as required, while consistently upholding luxury service standards
  
  

Qualifications

• A warm and caring personality with a service-oriented mindset
• Previous housekeeping experience is an asset
• Ability to deliver polished, discreet, and professional service in every interaction
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal abilities
• Able to work independently and collaboratively as part of a team
• Highly responsible and reliable
• Comfortable working flexible hours, including weekends, evenings, and holidays
• Calm, courteous, and composed under pressure
• Physical ability to meet the demands of the role, including lifting, bending, and standing for extended periods
  
  

Your Team and Work Environment:

• Must be able to lift up to 50 lbs
• Constant walking and standing
• Frequent bending, stooping, crouching, and kneeling
• Occasional stair climbing, pushing, and pulling
  
  

Park Hyatt Toronto is committed to creating a respectful and inclusive workplace. We are proud to offer employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) . If you are contacted for an opportunity, please let us know if you require any accommodations.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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