Housekeeping Floor Manager – VIP Rooms Standards Lead

Careers - Langham Hospitality Group; Toronto; On-site; CAD 42,000 - 60,000; Full time

Job summary

The Chelsea Hotel, Toronto, part of Langham Hospitality Group, seeks a Housekeeping Floor Manager to supervise Room Attendants and Housepersons, ensuring guest rooms and public areas meet Chelsea standards. You will manage inspections, safety compliance, and room status reporting.

Requirements include at least 2 years of related experience, proficiency in Excel/Word, and a hospitality education. English communication skills are essential for team leadership and guest service.

Qualifications

• Minimum 2 years related experience.
• Knowledge of Excel and Word.
• Post Secondary Education required, with previous knowledge of the industry in a supervisory capacity preferred.
• Hospitality Degree/Diploma preferred.

Responsibilities

• Supervises Room Attendants and Housepersons, conducts training and performance appraisals.
• Ensures guestrooms and surrounding public areas meet hotel standards.
• Monitors safety and cleanliness in guest corridors and public areas.
• Inspects VIP rooms to ensure compliance with standards and guarantees.
• Manages room status updates in Opera and reports discrepancies.
• Reports incidents and ensures safety policies are followed.

Skills

Excel

Word

English communication

Education

Post secondary education

Hospitality degree/diploma preferred

Tools

Opera system

Job description

The Chelsea Hotel, Toronto, part of Langham Hospitality Group, seeks a Housekeeping Floor Manager to supervise Room Attendants and Housepersons, ensuring guest rooms and public areas meet Chelsea standards. You will manage inspections, safety compliance, and room status reporting.

Requirements include at least 2 years of related experience, proficiency in Excel/Word, and a hospitality education. English communication skills are essential for team leadership and guest service.