Housekeeper - Toronto Site

Great Canadian Entertainment; Toronto; On-site; CAD 32,000 - 42,000; Full time

Job summary

Great Canadian Entertainment is hiring a Housekeeping Associate in Toronto, ON to perform cleaning and sanitization across hotel public areas under the Housekeeping Manager. You will operate vacuums, buffers, and related equipment while upholding safety standards and delivering guest service excellence.

Role requires 1+ year in a related field, High School Diploma, and the ability to multi-task in a fast-paced setting. Bilingual English/French is an asset.

Qualifications

• High School Diploma or comparable combination of equivalent working experience and education.
• One (1) or more years of experience in related field.
• Excellent organizational, interpersonal, teamwork, guest service and communication skills.
• Maintain a positive working relationship with fellow employees and management as part of a team.
• Ability to multi-task and work under pressure in a fast-paced environment.
• Ability to obtain and maintain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario.
• Bilingual (English/French) is an asset but not required

Responsibilities

• Responsible for cleaning and sanitizing of assigned areas, including, but not limited to, sweeping, mopping, general cleanup, vacuuming, debris removal, waxing of floors, etc.
• Maintain a clean and safe work environment; comply with safety procedures and identify unsafe practices or conditions.
• Ensure any trip or fall hazards are identified and areas are free of debris and waste.
• Monitor inventory level of supplies and ensure duties comply with policies and procedures.
• Promote high standards of customer service and respect to patrons, employees and casino personnel.
• Maintain awareness of gaming operation and comply with security policies to protect company assets.
• Under supervision, daily cleaning and maintenance of all public areas of the hotel and support a safe, welcoming work environment.
• Adhere to AGCO, GCGC, departmental and HR policies; ensure compliance with licensing laws and health and safety regulations.

Skills

Organization

Communication

Guest service

Teamwork

Interpersonal

Education

High School Diploma

Job description

Job Description

Under the direction of the Housekeeping Manager, this position is responsible for performing housekeeping, cleaning and sanitization duties of assigned areas at the property. Operates equipment including vacuums, floor polishers, buffers, etc. Maintains site in a clean, hygienic manner ensuring environment is safe and hazard free. Upholds safety and security standards of the corporation including use of personal protective equipment as necessary. Assist in maintaining good public relations with guests by ensuring guest service standards are achieved. Above all else, this position must lead by example to create Great Experiences and Memories for all guests and colleagues!

Key Responsibilities

• Responsible for cleaning and sanitizing of assigned areas, including, but not limited to, the following: sweeping, mopping, general cleanup, vacuuming, debris removal, waxing of floors, etc.;
• Maintain a clean and safe work environment;
• Comply with safety procedures including use of required safety equipment and identify unsafe practices or conditions;
• Ensures any trip or fall hazards are identified, i.e. wet floors or stairs. Ensures hallways and access routes are free of debris and waste;
• Is responsible to monitor the inventory level of supplies; Is responsible to ensure that said duties are carried out in compliance of departmental or Internal Control Manual policies and procedures;
• Promote and maintain the utmost integrity and the highest caliber of customer service and respect to all patrons, employees and casino personnel;
• Maintain general awareness of gaming operation at all times and comply with security policies and procedures in order to secure company assets; Under the direct supervision of the Manager, Housekeeping, this position is responsible for daily cleaning and maintenance of all public areas of the hotel while contributing to a safe and welcoming work environment. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.
• Adheres to all AGCO, GCGC, departmental and HR policies as they relate to functions of the role;
• Ensures compliance with licensing laws, health and safety and other statutory regulations;
• Performs other duties as assigned

Education And Qualifications

• High School Diploma or comparable combination of equivalent working experience and education;
• One (1) or more years of experience in related field;
• Excellent organizational, interpersonal, teamwork, guest service and communication skills;
• Maintain a positive working relationship with fellow employees and management as part or: a team;
• Ability to multi-task and work under pressure in a fast-paced environment;
• Ability to obtain and maintain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario.
• Bilingual (English/French) is an asset but not required

Work Environment Considerations

• Standing or walking for long periods of time, lifting, carrying, pushing, pulling, bending, stretching, cleaning, some exposure to heat and cold, some exposure to smoke, some exposure to verbal abuse, non-traditional work hours

Great Canadian Entertainment is committed to diversity, equity and inclusion and we welcome all qualified applicants to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required. We thank all applicants for their interest and will contact those qualified to continue in the recruitment process.

Artificial intelligence may be used to select applicants, but all hiring decisions are made by humans.

About Us

Who we are!

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

What's in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your clients!
• You’ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: environment that values diversity as a source of strength.
• This isn't your typical "corporate" job. We work hard and we have fun!

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

We are committed to promoting Responsible Gambling. Learn more about our commitment here ,

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment!

Location: 1133 Queens Plate Drive Etobicoke, ON. M9W 6K5

Job Shift: Open Availability