Housekeeper- (Casual)

Phoenix Society; Surrey; On-site; CAD 35,000 - 45,000; Full time

Job summary

Phoenix Society is seeking a dedicated Housekeeper to maintain cleanliness in their facility. The role involves performing various cleaning tasks, ensuring the safety and organization of supplies, and working collaboratively with staff and volunteers. Candidates should have a Grade 12 education, relevant experience, and strong communication skills. This position requires flexibility and the ability to work independently while contributing to a positive environment.

Qualifications

• 1 to 3 years of related experience in custodial or housekeeping services.
• First Aid certification with CPR is required.

Responsibilities

• Perform heavy to light cleaning duties in a facility.
• Notify management for supplies or repairs needed.
• Maintain and organize cleaning equipment.

Skills

Communication

Organizational Skills

Interpersonal Skills

Time Management

Flexibility

Education

Grade 12

Tools

Microsoft Office

Job description

TheHousekeeper at Phoenix Society performs heavy to light cleaning duties to ensure that the suites and common areas in the facility are in a clean and orderly condition, working in tandem with other janitorial staff and volunteers. Key responsibilities include:

1. Cleaning floors
2. Shampooing rugs
3. Washing walls and windows
4. Removing garbage
5. Cleaning appliances
6. Notifying management when supplies or repairs are required

Responsibilities

Custodial Services

• Clean building floors by sweeping, mopping, scrubbing, or vacuuming
• Strip, seal, finish, and polish floors as required
• Gather and empty all garbage, recycling, and compost bins
• Service, clean, and supply restrooms
• Clean and polish furniture, fixtures, and appliances
• Clean windows, glass partitions, and mirrors
• Dust furniture, walls, machines, and equipment
• Steam-clean and/or shampoo carpets or rugs
• Make beds and keep linens in stock as needed
• Follow procedures for the use of chemical cleaners and power equipment
• Perform other duties as requested

Maintenance Services

• Monitor building security and safety by performing tasks such as locking doors after cleaning and checking electrical appliances to ensure hazards are not created
• Notify managers concerning the need for major repairs, minor renovations, or building operating system service
• Requisition supplies and equipment needed for cleaning and maintenance duties
• Maintain and organize cleaning equipment, materials, and supplies
• Perform other duties as required

Qualifications

• Successful completion of Grade 12
• 1 to 3 years of related experience providing custodial and/or housekeeping services
• Related post-secondary and WHMIS training is an asset
• Valid Class 5 driver’s license is required
• Satisfactory completion of a criminal records check with vulnerable sector screening is required
• Satisfactory completion of Tuberculosis Screening form is required
• Satisfactory completion of Employee Immunization Record form is required
• First Aid certification with CPR is required

Skills & Knowledge

• Fluent and able to effectively communicate professionally, both orally and written
• Demonstrated experience in custodial services and/or housekeeping
• Ability to perform heavy to light cleaning duties including heavy lifting, climbing stairs, and standing for extended periods of time
• Basic computer skills including Microsoft Office
• Strong organizational and time management skills with a high attention to detail
• Strong interpersonal skills
• Ability to work with little supervision and maintain a high level of performance
• Ability to work independently and contribute to team settings
• Flexibility to work during evenings and weekends, and be on call, as needed
• Excellent ability to work under pressure in a diverse, fast-paced, and dynamic environment
• Experience in providing a person-centered and community-minded environment with marginalized people is an asset
• Demonstrates initiative, flexibility, adaptability, and resourcefulness
• Actively seeks and incorporates feedback to inform continuous self-improvement
• Sets goals, creates and implements action plans, monitors progress, and evaluates results
• Adeptly manages competing tasks and uses time efficiently and effectively

Job Knowledge & Quality of Work

• High degree of relevant and current job knowledge and skill
• Consistently produces accurate, thorough, high-quality work in a timely manner
• Builds and promotes a culture of health and safety in the workplace
• Implements and enforces best practices in health and safety within the workplace

Judgement & Decision-Making

• Models independent thinking and creativity
• Makes clear, consistent, transparent, and timely decisions after contemplating various available courses of action
• Exercises sound judgment in the best interests of the organization

Communication & Interpersonal Skills

• Expresses themselves clearly and professionally both verbally and in writing
• Displays high emotional intelligence; uses tact and diplomacy in dealing with sensitive, complex, and confidential situations
• Has a manner, style, and presence that makes a positive impression
• Listens to and considers others’ views

Personal Leadership

• Models the organization’s core values of social justice, teamwork, social innovation, and strength-based practices
• Fosters enthusiasm, energy, and commitment
• Takes responsibility for personal actions, performance, and health
• Is reliable and accountable; shows up on time, ready to work
• Effectively works with colleagues to ensure organizational success
• Champions positive working relationships with staff and external stakeholders
• Supports an environment of openness, and champions teamwork and communication across programs
• Leverages the expertise and experience of others for organizational success