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Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Job Description
POSITION PURPOSE SUMMARY:
The Housekeeper reports to the Shelter and Outreach Manager or
designate and works in accordance with the mission and philosophy of The Salvation Army and its Policies and Procedures. Duties and responsibilities include breakfast preparation and clean up, laundry: folding and sorting, snack preparations and clean up, organize cupboards and shelves. The incumbent prepares the beds for the clients and assures that the bedrooms, living rooms, and kitchenette are safe, comfortable, and healthy environment to live in.
Accountabilities
- Awareness and compliance with CHWK Policies and Procedures. Agree and adhere to The Salvation Army mission, values and standards
- Participate in ongoing training as provided
- Supports, advocates for and refers clients/families in helping empower them to become more self-sufficient, and help them re-integrate into the greater community Assists in the set up and clean-up of breakfast, and snacks at specific times, under the supervision of the Cook.
- Sort, launder, fold; beddings, towels, rugs, and client's personal laundry. Maintain the accountability of client's individual laundry to avoid personal items being lost. Ensure tidiness of laundry room functional space; empty machines nightly, maintain orderliness of inventory on shelving. Change bed linens on scheduled times or as needed.
- Promote a harmonious, pleasant and attractive environment.
- Assure that shelter and laundry room inventory is complete as immediate needs arise
- Maintain the cleanliness and functionality of the Shelter kitchenette area. Clean out fridge, stove and microwave in the kitchenette. Ensure proper storage and inventory of kitchen ware.
- Monitors the condition and cleanliness of tenant rooms, assisting clients as needed to maintain rooms in good and clean condition.
- Participates as a team member with other staff to ensure a safe and caring environment by performing duties such as responding to emergency issues and supporting others through methods such as sharing of knowledge and information. Perform light housekeeping duties as required to maintain health and safety standards.
- Observes clients and their environments to ensure the safety of clients and the premises by performing duties such as reporting unsafe conditions, incidents and/or behaviours, interacting with clients including observing client behaviour, investigating disturbances, dealing with client emergencies in accordance with guidelines and reporting incidents to appropriate staff or authorities. Records observations for communication to other staff and Manager.
- Maintains related manual or computerized records of performed duties.
- Keep record of shelter household inventories (Linens, towels, kitchen equipment, etc.)
- Performs other related duties as assigned.
The Employee Will Work Under The Following Disagreeable Conditions
- Dealing with..
- Angry people Homeless people
- Verbally abusive people
- Isolation
The employee may be exposed to the risk of minor to moderate injury or illnesses due to:
- Physical attacks by others
- Exposure to infectious diseases
- Exposure to bodily fluids
- Sharp objects
- Other dangerous situations
The incumbent must take the following precautionary measures (in addition to health and safety rules):
- Universal precautions
- Current Certification in first Aid/CPR
- Criminal Police Investigation Check (CPIC)
- Non-violent crisis intervention training
Education, Experience And Qualifications
Education, Training and Experience:
- Grade 12 minimum education
- One year of prior related experience
- Food Safe Level I
- Crisis Intervention Skills Training an asset
- Any special credentials specific to the program
Skills And Capabilities
- Team oriented
- Good interpersonal, initiative and organizational skills
- Adaptable to change and frequent interruptions
- Functional job related computer skills
- Valid driver's license
- Police Security Clearance Certificate
- Non-violent Crises Intervention Training
- Ability to relate to and engage marginalized people with a positive outcome perspective while remaining non-judgmental
Compensation
The target hiring range for this position is $17.85 to $20.64 with a maximum of $24.77.
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email
Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.
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