House Supervisor

Elite Developmental Services; Canada; On-site; CAD 52,000 - 78,000; Full time

Benefits offered by this job

Paid Time-Off

Paid hands-on Training

Flexible Scheduling

Advancement opportunities

Supportive management

Job summary

Elite Developmental Services Inc. is seeking a Residential Supervisor to lead a team serving individuals with developmental disabilities in a residential program.

You will supervise Direct Support Professionals and House Leads, manage daily operations, and ensure high‑quality, person‑centred care in a safe home environment.

Qualifications

• Diploma or degree in a related Human Services field with relevant experience.
• Current First Aid and CPR certification is required.
• Ability to provide physical management for aggressive behavior.
• Valid Ontario Full G driver's license and access to a vehicle.
• Vulnerable Sector Police check within six months.
• Medical clearance for lifting, bending, and mobility.

Responsibilities

• Supervise Direct Support Professionals and House Leads to maintain a professional team.
• Oversee daily residential operations, staffing, scheduling, and safety.
• Ensure person-centred care that supports independence and dignity.
• Oversee ISPs, BSPs, and individualized care protocols.
• Monitor documentation, medication records, incidents, and staff sign-offs.
• Maintain regulatory compliance and QA measures.
• Communicate with families, guardians, and management.
• Respond to emergencies and support continuous service improvement.
• Oversee household resources and budgets.

Skills

First Aid CPR

Physical management

Driver's license

Vulnerable Sector Check

Regulatory compliance

Education

Social Service Worker Diploma

Tools

MS Word

Excel

Outlook

Video Conferencing

Job description

Lead a residential support team serving individuals with developmental disabilities and complex needs. Oversee daily operations, staff supervision, quality of care, and regulatory compliance while supporting a safe, person-centred home environment.

About Elite Developmental Services Inc.: Elite Developmental Services Inc. (EDSI) is dedicated to providing exceptional support and services to individuals with complex developmental disabilities. Our mission is to foster independence, growth, and a high quality of life for those we serve. We are committed to inclusivity, respect, and social justice, creating a supportive environment for both our clients and staff.

Why Work for Us:

• Facilitating real positive change with the individuals you support
• Paid Time-Off
• Paid hands-on Training
• Employer who Strives for Continuous Improvement
• Supportive and Transparent Upper Management
• Consistent / Flexible Scheduling
• Professional Growth Opportunities
• Opportunities for Advancement

Position Summary: We are seeking a dedicated and experienced Residential Supervisor to oversee the daily operations of a residential program supporting individuals with developmental disabilities and complex needs.

This role combines hands‑on support with team leadership, ensuring individuals receive high‑quality, person‑centred care in a safe, respectful, and supportive home environment.

The Residential Supervisor leads and supports Direct Support Professionals and House Leads, oversees daily staffing and program operations, and ensures documentation, individual support plans, and regulatory requirements are consistently maintained.

Core Competencies:

• Effective Advocacy: Empower individuals to articulate their needs, rights, and aspirations, fostering a culture of inclusivity, respect, and social justice.
• Building Relationships: Cultivate meaningful connections with individuals supported, colleagues, families, and community partners to achieve shared objectives and enhance collective well‑being.
• Champion of Change and Innovation: Anticipate and respond to evolving needs and challenges while cultivating a spirit of collaboration and inclusivity.
• Meaningful Interactions: Provide personalized support that inspires confidence, resilience, and a commitment to learning and self‑improvement.
• Inclusive Leadership: Inspire and empower others through coaching, mentoring, and motivation, recognizing and celebrating diversity to drive innovation and success.
• Problem Solving and Decision Making: Remain composed under pressure, critically assess situations, and generate innovative solutions considering multiple perspectives.
• Resilience and Adaptability: Thrive in the face of adversity, maintaining strength and performance under sustained pressure and difficult circumstances.
• Resource Management: Plan, prioritize, and optimize resources efficiently and effectively, aligning people’s skills with organizational goals.
• Strategic Thinking: Envision and pursue long‑term goals while navigating dynamic environments, making informed decisions aligned with organizational objectives.
• Valuing Equity, Diversity, and Inclusion: Foster a culture of respect, acceptance, and understanding for all individuals, regardless of their background, identity, or perspective.

Key Responsibilities:

• Supervise, coach, and support Direct Support Professionals and House Leads to maintain a positive, professional, and accountable team environment.
• Oversee daily residential operations, including staffing, scheduling, individual support, and household safety.
• Ensure individuals receive respectful, person‑centred care that supports their independence, dignity, and personal goals.
• Oversee the implementation and review of Individual Support Plans (ISPs), Behaviour Support Plans (BSPs), and individualized care protocols.
• Monitor the accuracy, completion, and timeliness of documentation, including medication records, incident reports, and required staff sign‑offs.
• Maintain compliance with organizational policies, Quality Assurance Measures (QAM), and applicable regulatory requirements.
• Communicate effectively with families, guardians, service providers, and management.
• Respond to emergencies, address operational concerns, and support continuous improvement in service quality.
• Oversee household resources and budgets, ensuring responsible financial practices.

Required Qualifications:

• Diploma from a recognized college for Social Service Worker, Developmental Support Worker, Community Support Worker, or equivalent or a degree, diploma, or certificate in a related Human Services field with previous experience supporting individuals with developmental disabilities.
• Current, valid First Aid and CPR certification is required prior to employment. Safe Management Group (SMG) certification is an asset; training will be provided during onboarding if required.
• Ability to provide physical management and support for aggressive behavior.
• Valid Ontario Full G driver’s licence, satisfactory driver’s abstract, and access to a reliable vehicle.
• Proof of Vulnerable Sector Police check clearance dated within the last six months.
• Medical clearance for lifting, bending, stretching, stair climbing, and walking. Includes copy of relevant immunizations and vaccinations (including COVID-19) required to work in a congregate care environment.
• Proficiency in Microsoft Word, Excel, Outlook, other computer related tasks and video conferencing.

Application Deadline: November 11, 2026 This posting is for existing vacancies at Elite Developmental Services Inc.

Elite Developmental Services Inc. (EDSI) is committed to employment equity. We welcome applications from all qualified candidates. We aim to provide accessibility for all applicants in line with our accessibility policies and the AODA. We strive to develop and retain staff from diverse backgrounds. If you require accommodation, please let us know, by contacting [e-mail] and we will work with you to meet your needs. We appreciate all applicants’ interest; however, only those selected for an interview will be contacted.