Group Living House Advisor

New Age Service; Calgary; On-site; CAD 29,000 - 41,000; Full time

Benefits offered by this job

Mileage reimbursement

Health and dental benefits after prob.

Vacation pay (4%)

Flex days (6) annually

Job summary

New Age Service is seeking a House Advisor to oversee two residential group homes, providing leadership to a ~15-person team and ensuring high-quality, person-centered supports for individuals with diverse abilities. You will coordinate operations, drive program quality, and collaborate with families, health professionals, and community partners to achieve positive outcomes.

The role requires flexibility with a rotating schedule, strong organizational and communication skills, and a commitment

Qualifications

• Minimum 1–2 years of relevant experience in Human Services or a related sector.
• Ability to work independently while effectively leading a team.
• Valid Class 5 Driver's License and reliable vehicle with insurance are required.

Responsibilities

• Provide leadership, supervision, and support to residential staff.
• Coordinate daily operations across two residential homes.
• Ensure compliance with agency policies, procedures, and accreditation standards.
• Support staff training, scheduling, coaching, and performance management.
• Monitor program quality and individual outcomes.
• Collaborate with families, guardians, healthcare professionals, and community resources.
• Promote a safe, respectful, and inclusive environment.
• Participate in incident management, documentation, and follow-up.
• Ensure individuals receive person-centered support that promotes independence and community inclusion.

Skills

Leadership

Team management

Communication

Problem solving

Documentation

Education

Canadian Certificate or Diploma in Human Services

Job description

Why Join Us?

This is an excellent opportunity for a compassionate and motivated leader looking to make a meaningful impact in the lives of individuals with diverse abilities. If you thrive in a fast-paced environment, enjoy leading teams, and are committed to person-centered support, we encourage you to apply.

Are you a strong leader who is passionate about supporting individuals with diverse abilities to live meaningful and fulfilling lives? We are seeking a dedicated and organized House Advisor to oversee the operations of two residential group homes, providing leadership, guidance, and support to a team committed to delivering high-quality, person-centered services.

Position Overview

The House Advisor is responsible for the overall coordination, supervision, and daily operation of two residential group homes, leading a team of approximately15 staff members (6-8 employees per home). This role ensures the delivery of safe, respectful, and person-centered supports while promoting the health, dignity, independence, and well-being of the individuals served.

The successful candidate will provide leadership to residential staff, oversee program quality and compliance, and collaborate with families, guardians, community partners, and agency leadership to achieve positive outcomes for the individuals supported.

Schedule

This position requires flexibility to meet operational needs, including:

• Rotating schedule with daytime and evening shifts
• Monday to Friday scheduling, with occasional weekends as required
• Flexibility to respond to staffing and program needs
• Ability to adapt to changing priorities throughout the day

What to Expect

This is a dynamic leadership role that requires:

• Strong organizational and multitasking skills
• Excellent communication and problem-solving abilities
• Flexibility and adaptability in a fast-paced environment
• Staff coaching, mentoring, and performance support
• Participation in community activities and appointments
• Transportation of individuals as required
• Occasional personal care and direct support responsibilities

You will be supporting individuals with a variety of diagnoses and support needs, including:

• Autism Spectrum Disorder (ASD)
• ADHD
• Obsessive-Compulsive Disorder (OCD)
• Lennox-Gas taut Syndrome
• Anti-Social Personality Disorder
• Kallmann Syndrome
• Cleft Lip and Cleft Palate
• Other developmental, behavioural, and complex support needs

Key Responsibilities

• Provide leadership, supervision, and support to residential staff
• Coordinate daily operations across two residential homes
• Ensure compliance with agency policies, procedures, and accreditation standards
• Support staff training, scheduling, coaching, and performance management
• Monitor program quality and individual outcomes
• Collaborate with families, guardians, healthcare professionals, and community resources
• Promote a safe, respectful, and inclusive environment
• Participate in incident management, documentation, and follow-up
• Ensure individuals receive person-centered support that promotes independence and community inclusion

Compensation & Benefits

• Starting wage of$25.44 per hour
• Mileage reimbursement at $0.65/km
• Cost-shared health and dental benefits after successful completion of probation
• 4% vacation pay
• 6 flex days annually following the first three months of employment
• Meaningful work with opportunities for professional growth and leadership development

Minimum Qualifications

• Canadian Certificate or Diploma in Human Services or a related field (equivalent education and experience may be considered)
• Minimum 1-2 years of relevant experience in Human Services or a related sector
• Valid Class 5 Driver's License
• Reliable vehicle with a minimum of $2,000,000 liability insurance
• Knowledge of developmental disabilities, mental health challenges, and behavioural support strategies
• Ability to work independently while effectively leading a team

Preferred Qualifications

• Experience in residential, community, outreach, or day program settings
• Demonstrated leadership and team-building experience
• Strong verbal, written, and interpersonal communication skills
• Intermediate computer proficiency
• Current certifications in:
  • First Aid & CPR
  • Medication Administration
  • Non-Violent Crisis Intervention (NVCI)
  • Abuse Prevention & Response Protocol (APRP)
  • Positive Behaviour Supports (PBS)