House Attendant

HHM Hospitality; Vancouver; On-site; CAD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking hospitality team as a House Person, where you'll play a vital role in ensuring guest satisfaction through meticulous cleaning and maintenance of hotel areas. This position offers a unique opportunity for growth within the housekeeping department, paving the way for advancement to roles such as Housekeeping Supervisor or Executive Housekeeper. With a focus on sustainability and guest service excellence, you will contribute to a welcoming atmosphere while adhering to safety and cleanliness standards. If you're passionate about hospitality and eager to make a positive impact, this role is perfect for you.

Qualifications

• Previous housekeeping experience required or equivalent training preferred.
• High school diploma preferred.

Responsibilities

• Clean and maintain public hotel areas according to established standards.
• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.

Skills

Housekeeping Experience

Customer Service

Attention to Detail

Education

High School Diploma

Job description

Overview

Opportunity: House Person

Clean and maintain public hotel areas according to established brand/hotel guest service and sustainability standards.

Your Growth Path

Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager

Your Focus

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from service landings and dispose of it in outside trash dumpsters.
• Vacuum and dust guest corridors.
• Pick up linen from hotel floors and transport it to the laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and provide assistance.
• Work as a room attendant during staffing shortages or peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skills

• High school diploma preferred.
• Previous housekeeping experience required or equivalent training preferred.

Work Environment and Context

• Work schedule varies and may include working on holidays, weekends, and alternate shifts.
• Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending, and kneeling to access all areas.
• Usage of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

Discover contemporary style and upscale amenities at Renaissance Denver Central Park Hotel. Conveniently situated between downtown and Denver International Airport, our trendy hotel offers a relaxing escape in a prime location. Retreat to our tech-enabled rooms and suites, each with plug-in panels and Bluetooth-equipped TVs. Many rooms offer views of the Colorado mountains and downtown Denver skyline. Satisfy your hunger with regional American cuisine at our restaurant, Fifty300, or gather in our lounge for cocktails. For events, our updated venues, catering, and staff ensure a memorable experience. Explore nearby attractions like Denver Botanical Gardens, Dicks Sporting Goods Park, and Denver Zoo, with easy access via light rail. We look forward to welcoming you to our modern luxury hotel in Denver.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate based on race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, age, religion, disability, veteran status, genetic information, citizenship, or any other protected group.

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