Hotel Restaurant Manager & Guest Experience Leader

Four Points by Sheraton Halifax; Halifax; On-site; CAD 54,000 - 66,000; Full time

Benefits offered by this job

Parking

RRSP

Benefits

Job summary

Four Points by Sheraton Halifax is seeking a Restaurant Manager to oversee all aspects of restaurant operations, guest relations, sales, and staff development. You will ensure 100% guest satisfaction, manage budgets, and drive promotional activities to align with brand standards.

The role reports to the General Manager and requires the ability to lead a high-volume F&B team, execute promotions, and maintain superior cleanliness and service standards.

Qualifications

• Formal post-secondary education in a recognized hospitality program, an asset.
• Minimum 2 years Food & Beverage supervisory experience in a hotel or restaurant of similar size and volume.
• Motivated self-starter with clearly defined career path.
• Ability to lead by example.
• Good organizational skills.
• Excellent communicator.
• Eye for detail.
• Previous experience in high volume restaurant facility an asset.

Responsibilities

• Accountable for the overall operation of the restaurant and lounge.
• Prepare and execute yearly objectives aligned with business goals.
• Manage, supervise, and participate in the training and development of restaurant team members.
• Maintain effective employee relations and conduct regular team meetings.
• Recruit, hire, train, and evaluate all Restaurant and Lounge staff in conjunction with the General Manager and HR.
• Implement corporate and in-house promotions related to Food & Beverage.
• Ensure Food and Beverage controls are in place and consistently followed.
• Complete month-end procedures including inventories, costing, and analysis.
• Ensure service standards are followed, including design and implementation of menus.
• Program and maintain the Micros point of sale system.
• Assist, as needed, with banquets and group functions.
• Assist the Chef and General Manager with budgeting and forecasting.
• Ensure superior cleanliness and organization of the restaurant at all times.
• Participate in rotating Manager-on-Duty shifts.
• Report all unsafe or unhealthy workplace conditions.
• Ensure all Occupational Health and Safety responsibilities are adhered to.
• Maintain a clean, professional appearance in accordance with standards.
• Ensure full uniform compliance, including name badge.
• Relay operational concerns to the Chef and/or General Manager.
• Attend all required staff meetings.
• Perform other duties as assigned by the General Manager.

Skills

Excellent communicator

Eye for detail

Good organizational skills

Motivated self-starter

Ability to lead by example

Education

Formal post-secondary education in hospitality program

Tools

Micros POS system

Job description

Four Points by Sheraton Halifax is seeking a Restaurant Manager to oversee all aspects of restaurant operations, guest relations, sales, and staff development. You will ensure 100% guest satisfaction, manage budgets, and drive promotional activities to align with brand standards.

The role reports to the General Manager and requires the ability to lead a high-volume F&B team, execute promotions, and maintain superior cleanliness and service standards.