Hotel receptionist | LMIA approved

Canada Job Bank; Montreal (administrative region); On-site; CAD 22,000 - 25,000; Full time

Benefits offered by this job

Gratuities

Night shift premium

RRSP

Employer-paid training

Parking facilities

Job summary

9372-3468 Québec inc. in Québec, QC is seeking a hotel receptionist with strong interpersonal skills to join our team. The role is permanent, full-time with evening, night, weekend and shift work, starting as soon as possible.

The successful candidate will be bilingual, hold a certificate or diploma in Other trades or equivalent experience in customer service and hotel administration, and have 1–2 years of related experience. Benefits include gratuities, RRSP, and training opportunities.

Qualifications

• Bilingual in English and French.
• Certificate or diploma in Other trades or equivalent experience in customer service management and hotel/motel administration.
• 1–2 years of experience in related industry.

Responsibilities

• Register arriving guests and assign rooms.
• Process group arrivals and departures.
• Accept, cancel, and change room reservations.
• Provide information on hotel facilities and services.
• Provide general information about points of interest in the area.
• Process guest departures, calculate charges, and receive payments.
• Maintain inventory of vacancies, reservations and room assignments.
• Perform clerical duties such as filing, photocopying, and faxing.
• Answer the phone and relay calls and messages.
• Assist clients/guests with special needs.
• Provide excellent customer service.

Skills

Bilingual

Customer service

Interpersonal skills

Education

Certificate or diploma in Other trades

Job description

9372-3468 Québec inc. situated in Québec, QC is seeking applications for the job position of Hotel receptionist who are enthusiastic and possess excellent interpersonal skills. The successful candidate for this position is expected to start work as quickly as possible. The role being offered is Permanent employment or Full time job. The shift timings for this position include the Evening, Night, Weekend and Shift. The position of Hotel receptionist has received approval from the LMIA (Labour Market Impact Assessment).

Employer Name: 9372-3468 Québec inc.
Position: Hotel receptionist
No. of vacancies: 1
Salary: $16.00 to $18.00 hourly (To be negotiated) / 32 to 40 hours per week
Employment type: Permanent employment, Full time
Location: Québec, QC

• The candidate will be responsible for registering arriving guests and assigning rooms.
• The candidate will be responsible for processing group arrivals and departures.
• The candidate must accept, cancel, and change room reservations.
• The candidate must provide information on hotel facilities and services.
• The candidate must provide general information about points of interest in the area.
• The candidate will be responsible for processing guest departures, calculating charges, and receiving payments.
• The candidate will be responsible for maintaining an inventory of vacancies, reservations and room assignments.
• The candidate must perform clerical duties such as filing, photocopying, and faxing.
• The candidate must answer the phone and relay calls and messages.
• The candidate must assist clients/guests with special needs.
• The candidate must provide excellent customer service.

Job Requirements

• The candidate must be bilingual.
• The candidate must have a certificate or diploma in Other trades, as well as equivalent experience in Customer service management and Hotel/motel administration/management.
• The ideal candidate will have at least 1 to 2 years of experience in a related industry.
• Financial and Other benefits will be provided to the selected candidate.
• Under Financial benefits, the selected candidate will receive Gratuities, Night shift premium and Registered Retirement Savings Plan (RRSP).
• In addition to the Financial benefits mentioned above, the selected candidate will receive Employer-paid learning/training, Other benefits and Parking facilities.