Hotel Housekeeping Supervisor: Lead Inspections & Service

Northland Properties; Terrace; Hybrid; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Rewards & recognition

Team member discounts

Restaurant discounts

Employee assistance program

RRSP matching

Extended health, dental, vision & life

Complimentary hotel stays

Tuition credit

Career development & internalPromotion

Inclusive workplace culture

Job summary

Sandman Hotel Group in Terrace, Canada, is seeking a Housekeeping Supervisor to lead daily cleaning operations and ensure the highest standards of guest room and public area cleanliness.

You will report to the Executive Housekeeper, supervise staff, conduct inspections, manage scheduling and safety, and step in during absences to maintain service quality.

This role rewards leadership, teamwork and a commitment to guest satisfaction within a fast-paced hospitality environment.

Qualifications

• Minimum 3 years housekeeping experience.
• Knowledge of MS Word, Excel and Internet.
• Knowledge of health and safety standards.

Responsibilities

• In the absence of the Housekeeping Manager, you are responsible for the day-to-day operation of the Housekeeping Department.
• Supervise all housekeeping employees to ensure guests receive the highest standard of cleanliness and service.
• Conduct guest room and public area inspections.
• When required, you will clean rooms if staffing levels are inadequate.
• Schedule Room Attendants, Public Area cleaners and Laundry staff in HM/HS absence.
• Perform closing supervisory duties in HM/HS absence.
• Maintain proper lost and found procedures.
• Ensure Sandman Hotels, Inns & Suites policies are followed.

Skills

Leadership ability

Time management

Interpersonal skills

Team motivation & training

Computer literacy

Health & safety knowledge

Laundry operations knowledge

Housekeeping experience (3+ years)

Tools

MS Word

MS Excel

Internet

Job description

Sandman Hotel Group in Terrace, Canada, is seeking a Housekeeping Supervisor to lead daily cleaning operations and ensure the highest standards of guest room and public area cleanliness.

You will report to the Executive Housekeeper, supervise staff, conduct inspections, manage scheduling and safety, and step in during absences to maintain service quality.

This role rewards leadership, teamwork and a commitment to guest satisfaction within a fast-paced hospitality environment.