hotel front desk clerk

Four Points by Sheraton Penticton; Penticton; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading hotel is seeking a front desk clerk to manage guest registrations, assist with room assignments, and provide information on hotel services. The role requires a high school graduation certificate and offers training for the right candidate.

Responsibilities

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Provide information on hotel facilities and services

Education

Secondary (high) school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: Will train

Tasks

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Maintain an inventory of vacancies, reservations and room assignments
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs

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Four Points by Sheraton Penticton in Penticton, BC

Four Points by Sheraton Penticton in Penticton, BC

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