Host/ Server Assistant

Out West Restaurant Group; Ontario; On-site; CAD 30,000 - 40,000; Full time

Job summary

Join a vibrant and fun-loving team as a Host/Server Assistant at a leading restaurant group. This entry-level position offers an exciting opportunity to enhance guest experiences through attentive service and genuine interactions. You'll play a crucial role in creating memorable moments for guests while working in a supportive environment that values teamwork. Enjoy competitive benefits, including health and dental coverage, and the chance to grow within a respected franchise. If you're passionate about hospitality and eager to make a difference, this role is perfect for you!

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Life Insurance

Meal Compensation

Qualifications

• Ability to lift/move up to 30 lbs; work in varying temperatures.
• Must be able to stand or bend for long periods.

Responsibilities

• Greet and seat guests warmly, ensuring a smooth handoff to service staff.
• Maintain cleanliness and safety standards during shifts.
• Assist throughout the restaurant, maximizing opportunities to wow customers.

Skills

Customer Service

Teamwork

Communication

Food Knowledge

Job description

Join to apply for the Host/ Server Assistant role at Out West Restaurant Group

Join for the Fun, Stay for the Career!

If you are looking for a great place to work, have fun, and make money, click to apply.

Come join the Outback family as a Host/Server Assistant, where you will make each guest's day better with friendly, prompt, and attentive service. Your authentic personality and attention to detail will help create an incredible experience for all our guests.

Perks & Benefits

• Health, Dental, Vision, PTO, Life Insurance, Meal Compensation Benefits (when eligible).
• Closed Thanksgiving & Christmas Day to spend time with family & friends.

Responsibilities

• Making a memorable first and last impression.
• Greeting incoming and departing guests in a welcoming manner. Seating guests in dining and bar areas, ensuring a smooth handoff to service staff.
• Coordinating the wait and seating guests with a sense of urgency.
• Always smiling and engaging in genuine conversations with guests.
• Having a general knowledge of the food and drink menu to recommend and upsell products.
• Answering the phone promptly and professionally, and directing calls.
• Being a team player by assisting throughout the restaurant—bussing tables, delivering food and beverages, helping guests, and ensuring opportunities to wow customers are maximized. Teamwork is essential.
• Leading the lobby experience for each guest, following Outback hospitality standards.
• Maintaining safe food handling, cleanliness, safety, and sanitation standards during the shift.

Requirements

• Ability to lift and/or move up to 30 lbs.; able to work in hot and cold environments.
• Ability to walk, stand, or bend for long periods while performing essential duties.
• For California-based positions: Responsible Beverage Service Certification required (can be completed during training or within 60 days of start).

We are Out West Restaurant Group, the largest franchisee of Outback Steakhouse. Outback Steakhouse is an Australian-themed restaurant that opened in March 1988. We value taking food seriously while having fun, and we strive to positively impact our team members, the "Outbackers." Our culture is built on respect and camaraderie, starting with treating each guest like a guest in our own home and supporting our team’s success through training and development. Thank you for your interest in a career with Outback Steakhouse.

Awards & Community Service

International Franchise Association’s Franchisee of the Year Award 2022, for Exemplifying Excellence in Local Community Service.

If you need accommodations to perform essential job functions, please notify us.

Outback Steakhouse prohibits drugs and alcohol on premises. We are an equal opportunity employer, considering all applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

All new employees must complete the E-Verify process. More info at https://www.outwestrg.com/e-verify

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Hospitality, Customer Service
• Industry: Restaurants