Host

Boston Pizza International, Inc. (New Glasgow); Smiths Falls; On-site; CAD 28,000 - 35,000; Full time

Job summary

Join a leading restaurant as a Host, where you will be the first point of contact for guests, ensuring they have a memorable experience. This role emphasizes strong communication, organizational skills, and a welcoming attitude. Boston Pizza offers a supportive work culture with opportunities for growth and development.

Benefits

Flexible scheduling

Career growth opportunities

Community involvement

Scholarship Program

Management Training Programs

Leadership Development conferences

Mentorship opportunities

Reward and recognition programs

Qualifications

• Enjoys working with people in a team environment.
• Aims to exceed guest expectations daily.

Responsibilities

• First impression of the restaurant, welcoming guests.
• Coordinates seating and maintains a positive atmosphere.
• Champions hospitality and brand standards.

Skills

Organizational Skills

Effective Communication

Time Management

Job description

Overview

Host

Hosts play the important role of being the first impression of the restaurant to our Guests. Smiling, and with an upbeat attitude, they ensure that our guests are seated based on their needs and the situation. They are responsible for acknowledging and thanking each and every Guest for their visit in a professional, sincere, and friendly manner in person or by phone. They also coordinate with team members about available seating options and escort Guests to the right table and area.

The Host/Greeter is accountable for ensuring that our most important people, our Guests, have an excellent Boston Pizza experience from start to finish. They demonstrate and believe in championing a fun and safe work environment and contribute to a thriving workplace culture.

Why Is BP A Great Place To Work?

• Flexible scheduling that fits your lifestyle and promotes work-life balance
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Management Training Programs, Leadership Development conferences, and mentorship opportunities
• A respectful culture and work environment where your feedback matters
• Reward and recognition programs

Responsibilities

What does a successful Host/Greeter look like?

• Always smiling and welcoming as the first impression of the restaurant
• Leads by example and works alongside team members
• Achieves goals through strong organizational skills and effective time management
• Builds relationships by finding common ground and working cohesively with all team members
• Champions the "Foundations of Hospitality" and Boston Pizza's Brand Standards
• Communicates effectively, sharing goals and challenges
• Maintains composure and thrives in a fast-paced environment
• Seeks professional development opportunities and continuous learning

Qualifications

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years. We are committed to the development and growth of our team members, integrity, philanthropy, and innovation. If you enjoy working with people in a team environment and aim to exceed guest expectations daily, Boston Pizza is the place for you!