Hospitality Supervisor - Marigolds and Onions

Proof of the Pudding; Golden Horseshoe; Sur place; CAD 25 000 - 30 000; Plein temps

Avantages offerts par ce poste

Company-provided meals on-site

Networking opportunities

High-energy team environment

Résumé du poste

Proof of the Pudding is seeking experienced event staff for full-time, on-site roles at major sports events in the GTA. You will supervise suite attendants, ensure correct suite setup, and coordinate with managers to deliver high-quality service.

This seasonal position requires valid Smart Serve certification, at least 2 years in hospitality or event service, and prior supervisory experience. You must be capable of long hours, standing and moving, in a fast-paced, team-focused environment with

Qualifications

• Valid Smart Serve certification is mandatory.
• Minimum 2 years in hospitality or event service.
• Previous supervisory experience required.
• Ability to stand and walk for extended periods and long hours.
• Strong communication and problem-solving skills.
• Positive attitude and team-first mindset.
• Ability to work under pressure in a fast-paced environment.

Responsabilités

• Supervise and support suite attendants.
• Ensure suites are set up according to client specifications.
• Confirm all suite staff have arrived and are stationed in correct locations.
• Monitor food and beverage delivery to suites and resolve issues promptly.
• Ensure prompt and on-time food and beverage service in suites.
• Maintain communication with suite managers via radio for updates.
• Ensure guests receive high-quality, timely service.
• Assist staff with stocking and general suite maintenance.
• Conduct post-shift walkthroughs to ensure suites are clean and closed.

Connaissances

Smart Serve

Hospitality experience

Supervisory experience

Communication

Teamwork

Problem-solving

Description du poste

Job Details

Level: Experienced

Job Location: Marigolds and Onions - York, ON M6B 4J3

Position Type: Seasonal

Salary Range: $18.00 - $22.00

Marigolds and Onions provides customers across the GTA with a comprehensive catering and event production experience. From daily corporate drop-offs to large-scale events, our commitment to service and quality is unmatched. Founded in 1991 and headquartered in Toronto, we have become one of the city’s leading catering and event production companies, serving major professional firms, charitable organizations, and high-profile sporting events.

Job Locations & Dates

• RBC Canadian Open – Location: TPC Toronto at Osprey Valley, 19131 Main St, Alton, ON L7K 1R1, Dates: June 8–14
• National Bank Open – Location: Sobeys Stadium, 1 Shoreham Dr, North York, ON M3N 3A6, Dates: August 1–13

Essential Duties and Responsibilities

• Supervise and support suite attendants.
• Ensure suites are set up according to client specifications.
• Confirm that all suite staff have arrived and are stationed in the correct locations.
• Monitor food and beverage delivery to suites and promptly resolve any issues.
• Ensure prompt and on-time food service and beverage service in suite.
• Maintain communication with suite managers via radio for updates or support.
• Ensure all guests receive high-quality, timely service.
• Assist staff with stocking, restocking, and general suite maintenance.
• Conduct post-shift walkthroughs to ensure suites are clean and properly closed.

Qualifications

• Valid Smart Serve Certification (mandatory)
• Minimum 2 years of experience in hospitality or event service
• Previous supervisory experience required
• Comfortable working long hours, standing and walking for extended periods
• Strong communication and problem-solving skills
• Positive attitude and a team-first mindset
• Ability to work under pressure in a fast-paced environment

Core Competencies

• Leadership: Supervises and supports staff to maintain a smooth operation
• Customer Service: Ensures guests receive timely, high-quality service
• Problem-Solving: Resolves issues quickly and effectively
• Reliability: Arrives on time and completes assigned shifts
• Teamwork: Works collaboratively with staff and management

Work Environment

• Event-based suite setups in high-traffic areas
• Indoor and outdoor environments with possible exposure to varying weather
• Fast-paced atmosphere requiring mobility and constant oversight
• This is a full-time on-site position at a professional outdoor sporting event.

Physical Demands

• Prolonged standing, walking, and repetitive movements
• Occasional lifting of supplies and equipment (up to 25 lbs)
• Use of basic kitchen and hospitality equipment
• May have to move up and down suite stairs frequently; specifically at the RBC Canadian Open

Position Salary & Benefits

• Rate: Based on experience
• Schedule: Full event availability required
• Benefits include company-provided meals while on-site, networking opportunities, and a high-energy team environment