Hospitality Lead (Kitchen Lead Cook)

City of Medicine Ha; Medicine Hat; On-site; CAD 28,000 - 33,000; Part time

Benefits offered by this job

Collaborative team culture

Career growth and development

Competitive total rewards

Flexibility & work life balance

Job summary

The City of Medicine Hat is hiring a Hospitality Lead (Kitchen Lead Cook) for a temporary on-site role starting at $21.25/hour. You will guide Back of House teams, maintain high food and service standards, and drive operational excellence in a fast-paced venue.

Your leadership will ensure quality, consistency, and guest satisfaction while maintaining inventory, proper food handling, and compliance with safety standards.

Qualifications

• High School Diploma or equivalent required.
• Minimum of 3 years of experience in food service, including at least 1 year in a supervisory role.
• Successful completion or ability to obtain Alberta ProServe certification.
• Successful completion or ability to obtain Food Safe certification.
• Experience with inventory management, cash handling, and point-of-sale systems.
• Concession or hospitality management training (e.g., CCM) is considered an asset.

Responsibilities

• Elevate guest experience by ensuring food, beverage, and service standards consistently exceed expectations.
• Lead and inspire Back of House kitchen teams, creating an engaged, accountable, and high-performing culture.
• Drive operational excellence by maintaining quality, efficiency, and consistency across service delivery.
• Safeguard financial integrity through proper food handling, rotation, and portion control, assist with inventory counts.
• Foster a welcoming, responsive environment where guest needs are anticipated and addressed with professionalism.
• Uphold compliance with food safety and alcohol service standards, ensuring a safe and responsible environment.

Skills

Line cooking

Buffet service

Leadership

Team motivation

Communication

Organizational skills

Guest service

Lead by example

Education

High School Diploma or equivalent

Alberta ProServe certification

Food Safe certification

Tools

POS systems

Inventory software

Job description

Join the City of Medicine Hat as a Hospitality Lead (Kitchen Lead Cook)

Temporary | Casual | On site
Starting at $21.25/hour

Bring your culinary leadership and passion for exceptional guest experiences to a role where no two days are the same. As a Hospitality Lead, you'll be at the heart of dynamic, high-energy venue - guiding teams, elevating food and beverage service, and ensuring every guest interaction leaves a lasting impression. If you thrive in fast-paced environments, love leading from the front, and take pride in delivering quality and consistency, this is your opportunity to make a visible impact.

What you'll do

• Elevate guest experience by ensuring food, beverage, and service standards consistently exceed expectations
• Lead and inspire Back of House kitchen teams, creating an engaged, accountable, and high-performing culture
• Drive operational excellence by maintaining quality, efficiency, and consistency across service delivery
• Safeguard financial integrity through proper food handling, rotation, and portion control, assist with inventory counts
• Foster a welcoming, responsive environment where guest needs are anticipated and addressed with professionalism
• Uphold compliance with food safety and alcohol service standards, ensuring a safe and responsible environment

What you bring

• Experience in line cooking and buffet preparation.
• Ability to work independently or as a team.
• A leadership style that motivates, coaches, and builds trust within a team.
• A calm, solutions-focused mindset in fast-paced & high-pressure situations.
• A natural ability to anticipate guest needs and deliver memorable service experiences.
• Strong organizational skills and the ability to juggle competing priorities with confidence.
• Excellent communication skills, with the ability to build positive relationships across teams.
• Attention to detail and pride in maintaining quality, cleanliness, and presentation standards.
• A hands-on, lead-by-example approach.

Qualifications

• High School Diploma or equivalent required.
• Minimum of 3 years of experience in food service, including at least 1 year in a supervisory role.
• Successful completion or ability to obtain Alberta ProServe certification.
• Successful completion or ability to obtain Food Safe certification.
• Experience with inventory management, cash handling, and point-of-sale systems.
• Concession or hospitality management training (e.g., CCM) is considered an asset.

Why you'll love working with us

We show up with accountability, care, and teamwork - every day, with every person. Our values guide how we work together, serve our community, and support one another so we can deliver exceptional public service.

• Collaborative team culture: Be part of a supportive environment where we Team Up to deliver great community outcomes.
• Career growth and development: We encourage you to Be Curious, offering training and development that fosters continuous learning.
• Competitive total rewards: We Own It by recognizing and rewarding the work that moves our community forward.
• Flexibility & work life balance: Our commitment to Service with Care includes supporting your wellbeing at work and at home.

Want a deeper look at what it's like to work here? Explore our Culture Playbook, which outlines the values and behaviours that guide our work every day.