Hospitality & Events Specialist — Guest Experience

SAIT; Calgary; On-site; CAD 46,000 - 51,000; Full time

Benefits offered by this job

Generous time off

Health benefits including medical,-ded

Greenshield+ for mental health

Health Spending Account

Professional development opportunities

LinkedIn Learning access

Discounted Continuing Education

LAPP defined benefit pension

On-campus dining options

Free access to fitness facilities

Job summary

SAIT's School of Hospitality and Tourism invites applications for a two-year Young Professionals Program in Highwood Kitchen & Bar. This full-time opportunity delivers frontline restaurant service experience while integrating applied learning in a leading hospitality environment.

You will work under the Restaurant Operations Outlet Supervisor, delivering guest experiences, supporting events, and coaching students, with time in a fast-paced campus venue designed for hands-on professional growth.

Qualifications

• Diploma in Hospitality, Culinary, Tourism, or related post‑secondary diploma preferred.
• Minimum of 1–2 years service experience in a hospitality environment.
• Must possess current Proserve Certification; Foodsafe or equivalent is a plus.
• WSET Level 1 or equivalent wine education preferred.

Responsibilities

• Deliver exceptional food and beverage experiences; exceed guest expectations.
• Support reservations, guest communications, seating strategies, and service execution.
• Assist with event setup, service, and operations for weddings, corporate events, and special functions.
• Act as Student Ambassador, coaching and modeling professional hospitality standards.

Skills

Hospitality service

Communication

Teamwork

Time management

Adaptability

Learning mindset

POS systems

Education

Diploma in Hospitality or related field

Proserve Certification

Tools

POS systems

MS Office

Job description

SAIT's School of Hospitality and Tourism invites applications for a two-year Young Professionals Program in Highwood Kitchen & Bar. This full-time opportunity delivers frontline restaurant service experience while integrating applied learning in a leading hospitality environment.

You will work under the Restaurant Operations Outlet Supervisor, delivering guest experiences, supporting events, and coaching students, with time in a fast-paced campus venue designed for hands-on professional growth.