Hospitality Director

COMPASS GROUP CANADA; Toronto; On-site; CAD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic Hospitality Director to lead food service operations. In this pivotal role, you will ensure exceptional client relationships and guest experiences, manage all phases of food preparation, and drive a positive team culture. With a focus on innovative dining services, you will recruit and mentor a talented team while maintaining budgetary controls and vendor relationships. This position offers the chance to make a significant impact in diverse environments, from corporate offices to remote camps, all while fostering a culture of excellence and collaboration. Join a company committed to growth and diversity in the workplace.

Qualifications

• Minimum two years of food service management experience required.
• Proficiency in budgeting and cost control essential for success.

Responsibilities

• Ensure excellent client relationships and manage guest experiences.
• Lead food preparation, menu planning, and team training.

Skills

Food Service Management

Client Relationship Management

Team Leadership

Budgeting and Cost Control

Event Management

Communication Skills

Problem Solving

Culinary Skills

Education

ProServe Certification

Food Safe Certification

Basic First Aid Training

Tools

Microsoft Office Suite

Job description

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we’re here to serve. Because of what we do, people share so much more than a meal. And that’s why this is so much more than a job.

Why work with Eurest Dining? We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.

Job Summary

Now, if you were to come on board as our Hospitality Director we’d ask you to do the following for us:

1. Ensure excellent client relationships and guest experience with the service and menu options.
2. Main point of contact for all clients, guests and Compass upper management.
3. Recruit, train and lead team of associates to deliver on service commitments and drive a positive guest/client experience.
4. Lead all phases of food preparation, menu planning and development whilst factoring allergen programs, including expenditures, budgeting, costing and maintaining proper inventory levels.
5. Ability to coach and develop associates to achieve career aspirations and goals.
6. Lead all phases of operation planning including maintenance of proper inventory levels as well as management of physical space.
7. Responsible for vendor Management – leveraging Compass approved vendors and maintaining strong vendor relations.
8. Solution focused problem solver who is committed to creating an environment where everyone can thrive.
9. Strong understanding of catering/event management best practices including but not limited to coordination and execution of events, AV management, management of menus and ordering, etc.
10. Strong business acumen with the proven ability to drive financial success of a unit.
11. Managing and enforcing in-unit programs related to Health & Safety, and People.
12. Managing reporting for budgets, annual targets, and ability to strategically identify trends/areas to improve revenue.

Think you have what it takes to be our Hospitality Director? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:

1. At least two years of related food service management experience.
2. ProServe, Food Safe or Basic First Aid training is required.
3. The ability to control food and labour costs.
4. Creatively apply trendy food items and presentation to food service operations.
5. A strong motivator, mentor and leader with management skills.
6. A detail-oriented individual and a strong team player.
7. Outstanding client and guest relationship skills.
8. Excellent verbal and written communication skills.
9. Proficiency with MS suite including but not limited to (Word, Excel, Outlook and PowerPoint).
10. Culinary skills would be an asset.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [e-mail] for further information.