Hospital Account Manager

Reckitt Benckiser LLC; Toronto; On-site; CAD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a Hospital Account Manager to lead initiatives in Pediatric Nutrition. This role focuses on building relationships with healthcare professionals and hospital stakeholders, ensuring they have the necessary support and resources for optimal infant feeding practices. You will leverage your expertise to develop strategic account plans, articulate the value proposition of the Nutrition Business Unit, and collaborate with internal teams to enhance service delivery. Join a forward-thinking company that values inclusion and invests in the well-being of its employees, offering a range of benefits and opportunities for growth.

Benefits

Parental Benefits

Employee Assistance Program

Life Insurance

Global Share Plans

Short-term Incentives

Qualifications

• Minimum 3 years experience in hospital environment with success in Pediatric Nutrition.
• Comprehensive knowledge of healthcare systems and account management.

Responsibilities

• Support hospital customers with clinical insights for informed decisions.
• Develop and execute account plans to meet long-term goals.

Skills

Key Account Management

Account Management

Education

Bachelor’s Degree in Life Sciences

Registered Dietician

Registered Nurse

Tools

Customer Relationship Management (CRM)

Job description

Hospital Account Manager

City: Toronto

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.

Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online.

About the role

This role will support hospital customers by taking a leadership role in Hospital pre-contracts planning and execution. Developing and providing clinical support for healthcare professionals to assist them in making informed decisions about infant feeding and brand selection while growing Reckitt’s reputation as a partner and a science based pediatric company.

Your responsibilities

• Leverages insights to teach key hospital stakeholders and healthcare professionals about their practice and environment to lead to positive business outcomes.
• Seeks to continually understand healthcare professional’s environment, provincial and regional healthcare system policies, competitive activities, end user’s needs to develop account plans delivering on customer’s long-term goals.
• Articulates and positions Nutrition Business Unit’s value proposition in the context of customer environment.
• Acts as team leader to facilitate and integrate Nutrition Business Unit’s resources required to meet customer’s needs.
• Liaises with marketing or other Nutrition internal stakeholders to ensure continuity of services for customers.
• Develops, executes and monitors short-term and long-term account plans and presents to customers and Nutrition internal team.
• Maintains own knowledge and acts as the team or regional subject matter expert related to product knowledge, clinical evidence and infant feeding expertise.
• Liaises with Medical marketing, Hospital Operations and Hospital Account teams to support Head Office projects.
• Collaborates and supports Head Office in the development of material for customers.
• Utilizes the Customer Relationship Management (CRM) system to manage, monitor and plan activities.
• Manages budget, makes strategic and effective use of resources available.
• Shares best practices with teams to achieve territory, regional and company’s objectives.

The experience we're looking for

• Minimum of 3 years relevant experience with solid track record of success.
• Comprehensive knowledge and experience in the hospital environment, including experience in Pediatric Nutrition as Neonatal Nurse Practitioner or Neonatal/Pediatric dietician.
• Comprehensive knowledge of the health care industry and healthcare systems.
• Bachelor’s Degree in Life Sciences, Nutrition or Nursing.
• Registered Dietician or Registered Nurse.

The skills for success

Key Account Management, Account Management.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.