Homestay & Student Services Coordinator

RiseMe; Vancouver; On-site; CAD 43,000 - 45,000; Full time

Job summary

Bayswater Vancouver is seeking an experienced Student Services & Accommodation Coordinator to support students, focusing on homestay operations and accommodation management here in Vancouver, BC. You will recruit and screen host families, conduct home visits, place students, and resolve accommodation concerns while maintaining strong partner relationships.

The role requires hands-on experience in homestay programs, excellent communication, and meticulous record-keeping.

Qualifications

• Previous professional experience in homestay or student accommodation is required.
• Experience with host family recruitment, screening and onboarding.
• Strong communication and organizational skills are essential.

Responsibilities

• Recruit, interview, screen, and onboard new homestay host families.
• Conduct home visits and accommodation inspections to ensure homes meet Bayswater standards.
• Maintain host family records, availability, preferences, and documentation.
• Match students with appropriate host families based on requirements.
• Coordinate student arrivals, departures, transfers, extensions, and changes to accommodation.
• Maintain regular communication with host families and students throughout placements.
• Respond promptly to accommodation concerns, complaints, and emergencies.
• Mediate and resolve student/host conflicts with sound judgment.

Skills

Homestay program management

Recruitment and screening

Interpersonal communication

Organizational skills

Conflict resolution

Microsoft Office

Tools

Accommodation management software

CRM/Student information systems

Job description

Bayswater Vancouver is seeking an experienced Student Services & Accommodation Coordinator to support students, focusing on homestay operations and accommodation management here in Vancouver, BC. You will recruit and screen host families, conduct home visits, place students, and resolve accommodation concerns while maintaining strong partner relationships.

The role requires hands-on experience in homestay programs, excellent communication, and meticulous record-keeping.