Host Family Engagement & Interview Specialist

Canada Homestay Network; Coquitlam; Hybrid; CAD 35,000 - 38,000; Full time

Job summary

Canada Homestay Network is seeking a Host Ambassador to qualify new and existing host families in the Coquitlam region. This full-time, hybrid role involves engaging with families, conducting interviews, and supporting monthly targets with a focus on care standards and community building.

The ideal candidate has strong sales and interpersonal skills, proficient in Excel/Word/FileMaker Pro/MS Teams, and can travel to nearby towns. A valid driver’s license and vehicle are required; CR checks apply.

Qualifications

• Excellent sales and interpersonal skills with the willingness and ability to promote and sell the CHN Host program.
• Positive communication skills including conflict resolution.
• Ability to work in a team and maintain and develop relationships with colleagues and their local community.
• Working knowledge of database software products as well as online communication tools (Excel, Word, Filemaker Pro, MS Teams).
• Working knowledge of utilizing an email client or webmail.
• Effective business writing skills, strong problem solving and organizational skills, including attention to detail.
• Ability to travel to nearby cities/towns outside of Coquitlam.
• Experience working with youth/students is preferred.

Responsibilities

• Conduct in-person interviews/visits (for new hosts) and revisits (for existing hosts) at their homes to ensure the rooms and family environment meet the required standards.
• Conduct pre-screen calls and enter data into our host database.
• Conduct host annual reviews.
• Enter data and supporting documentation following all CHN protocols.
• Field inquires from prospective hosts.
• Support the host team in reaching monthly targets.
• Build a supportive local community for host families.

Skills

Sales skills

Interpersonal skills

Organizational skills

Communication

Teamwork

Attention to detail

Problem solving

Travel readiness

Tools

Excel

Word

FileMaker Pro

MS Teams

Job description

Canada Homestay Network is seeking a Host Ambassador to qualify new and existing host families in the Coquitlam region. This full-time, hybrid role involves engaging with families, conducting interviews, and supporting monthly targets with a focus on care standards and community building.

The ideal candidate has strong sales and interpersonal skills, proficient in Excel/Word/FileMaker Pro/MS Teams, and can travel to nearby towns. A valid driver’s license and vehicle are required; CR checks apply.