Home Support Supervisor (RPN)

Spectrum Health Care (SHC); Golden Horseshoe, Toronto; On-site; CAD 65,000 - 90,000; Full time

Job summary

Spectrum Health Care (SHC) is hiring Registered Practical Nurses (RPN) as Home Support Supervisors to support clients in Peel Region, Scarborough, and York Region. The Home Support Supervisor leads a team of Personal Support Workers in the field, providing ongoing training, coaching, and performance management.

Travel to patients’ homes is required and you will work with multidisciplinary teams to assess needs, plan care, and monitor outcomes.

Qualifications

• Current registration with the CNO in good standing.
• Minimum three years’ leadership experience as a direct supervisor, preferably in a community setting.
• Valid driver’s license and access to a reliable vehicle.
• Excellent English communication, verbal and written.
• Solid knowledge of community nursing and program development.

Responsibilities

• Travel to patient’s homes in the community.
• Collaborate with multidisciplinary teams in a community setting.
• Assess patient needs and plan care with progress measures.
• Manage staff, conduct performance appraisals, and progressive discipline.
• Monitor indicators such as caseload and staff turnover; address concerns promptly.

Skills

Leadership

Communication

Nursing knowledge

Documentation

Report writing

Education

CNO registration in good standing

Job description

We are hiring Registered Practical Nurses (RPN) as Home Support Supervisors to work with our clients in Peel Region, Scarborough, and York Region. The Home Support Supervisor leads a team of Personal Support Workers (PSWs) in the field, providing ongoing training, coaching, and performance management.

Job Description

• Travel to patient’s homes in the community
• Work collaboratively with multidisciplinary teams in a community setting
• Assesses patient needs, according to the timeframe established by contractual agreements, formulates the plan of care and assesses progress towards outcomes
• Responsible for the management of staff, conducting performance appraisals and implementing progressive disciplinary action
• Gathers, records and analyzes patient and employee feedback and maintains an awareness of key indicators such as caseload volume, staff turnover, occurrence rates, satisfaction levels, risk levels, and performance appraisal completion rates
• Ensures that all patient concerns and complaints are addressed and documented in a timely manner

Qualifications

• Current registration with the Colleges of Nurses of Ontario (CNO) in good standing
• Minimum three (3) years’ experience with progressive leadership responsibilities as a direct supervisor, preferably in a community setting
• Valid driver's license and has access to a reliable vehicle
• Exceptional interpersonal skills and ability to handle difficult situations in an objective consistent format
• Ability to write reports and communicate effectively in writing and verbally.
• Excellent English verbal and written communication skills (Additional language skills considered an asset)
• Solid knowledge of the principles, practices, and methods of community nursing and service delivery to Patients as well as program development, implementation, and evaluation