Home Support Supervisor

Community Advantage Rehabilitation Inc.; Toronto; Hybrid; CAD 65,000 - 74,000; Full time

Job summary

Spectrum Health Care is hiring a Home Support Supervisor to lead a team of Personal Support Workers in the field, traveling to patients’ homes in Downtown Toronto to assess needs and implement care plans. You will coach staff, monitor performance, and ensure timely documentation and resolution of patient concerns.

A strong clinical background and leadership in community settings are required. The role involves coordinating with multidisciplinary teams, managing caseloads, and maintaining service

Qualifications

• Current registration with the Colleges of Nurses of Ontario (CNO) in good standing.
• Minimum three years’ experience with progressive leadership responsibilities as a direct supervisor, preferably in a community setting.
• Valid driver's license and access to a reliable vehicle.

Responsibilities

• Travel to patient’s homes in the community
• Work collaboratively with multidisciplinary teams in a community setting
• Assess patient needs and formulate the plan of care
• Manage staff, conduct performance appraisals and progressive disciplinary action
• Gathers, records and analyzes patient and employee feedback and monitors key indicators
• Ensure patient concerns and complaints are addressed and documented promptly

Skills

Leadership

Communication

Interpersonal skills

Report writing

Education

CNO registration in good standing

3+ years leadership as supervisor (community setting)

Job description

• Compensation: CAD 65000 - CAD 74000 - yearly

Company Description

Your happiness and well-being are top priorities at Spectrum! We offer competitive wages, paid sick days, RRSP matching and more!

We are hiringRegistered Practical Nurses (RPN)asHome Support Supervisorsto work with our clients in Downtown Toronto.

TheHome Support Supervisorleads a team of Personal Support Workers (PSWs) in the field, providing ongoing training, coaching, and performance management.

At Spectrum Health Care our mission is re-imagining home care for clients and families to provide products and services they need, whenever care is required, delivered by the most qualified and compassionate staff.

By joining Spectrum Health Care you will be part of one ofCanada’s Best Managed companiesand a committed member of a team of highly skilled healthcare professionals.

Salary for this role is $65,000 – $74,000 per year. Compensation is based on experience.

Job Description

TheHome Support Supervisorleads a team of Personal Support Workers (PSWs) in the field, providing ongoing training, coaching, and performance management.

• Travel to patient’s homes in the community
• Work collaboratively with multidisciplinary teams in a community setting
• Assesses patient needs, according to the timeframe established by contractual agreements, formulates the plan of care and assesses progress towards outcomes
• Responsible for the management of staff, conducting performance appraisals and implementing progressive disciplinary action
• Gathers, records and analyzes patient and employee feedback and maintains an awareness of key indicators such as caseload volume, staff turnover, occurrence rates, satisfaction levels, risk levels, and performance appraisal completion rates
• Ensures that all patient concerns and complaints are addressed and documented in a timely manner

Qualifications

• Current registration with the Colleges of Nurses of Ontario (CNO) in good standing
• Minimum three (3) years’ experience with progressive leadership responsibilities as a direct supervisor, preferably in a community setting
• Valid driver's license and has access to a reliable vehicle
• Exceptional interpersonal skills and ability to handle difficult situations in an objective consistent format
• Ability to write reports and communicate effectively in writing and verbally.
• Excellent English verbal and written communication skills (Additional language skills considered an asset)
• Solid knowledge of the principles, practices, and methods of community nursing and service delivery to Patients as well as program development, implementation, and evaluation

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Additional Information

This position is a current vacancy

Spectrum Health Care is thrilled to be named one of Canada’s Best Managed Companies. This award recognizes top companies across Canada for overall performance, sustained growth, strategy, capabilities and innovation, culture and commitment, and leadership.

We thank all applicants, however, only those individuals selected for interviews will be contacted.

In accordance with the Accessibility for Ontarians with Disabilities Act 2005, upon request, support will be provided for accommodations throughout the recruitment process.

If you require accommodation because of disability through the recruitment process, please contact Human Resources at ([emailprotected] ) for assistance.

Spectrum Health Care is committed to fostering, cultivating and building a culture of diversity, equity and inclusion within our organization. We strive to attract, engage and develop a workforce that reflects the diverse communities that we serve and we know a diverse workforce is key to the growth and success of our organization.

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