Home Borrowing Specialist Trainee

TD

Coquitlam

On-site

CAD 60,000 - 84,000

Full time

13 days ago

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Job summary

TD Canada Trust in Canada is seeking a Senior Personal Banker – Home Borrowing Trainee to deliver tailored financial planning advice and build strong customer relationships in the branch. You will promote real estate secured lending and related TD products while maintaining a high standard of service and compliance.

The role requires ongoing learning, mobility within the assigned district, and readiness to relocate if needed to support business growth within TD.

Qualifications

High School diploma and/or post-secondary degree preferred.
2+ years of relevant experience.
IFC accreditation or equivalent within 90 days of start date.
CFSA within 6 months of start date.

Responsibilities

Create a consistent and exceptional customer experience in the branch, with specialty and predominant focus in home borrowing advice.
Requires deep knowledge and expertise of the Real Estate Secured Lending products; with in-depth knowledge of investing, day-to-day banking, and all other TDCT products and services.
Ask thoughtful questions to uncover and understand Customer needs, owning solutions that align to mandate and bringing in an expert for needs outside of capability.
Improve customer financial confidence through ongoing dialogue and by answering questions and providing advice.
Act as a subject matter expert in the branch for both customers and colleagues regarding all products, services, policies, and procedures of TD – especially regarding both personal banking and business banking products/services or policies/procedures owned within the Branch.