Holiday Assistance Assistant — Food Bank & Client Support

The Salvation Army in Canada; San Juan de Terranova; On-site; CAD 30,000 - 38,000; Full time

Benefits offered by this job

Reasonable accommodation upon request

Job summary

The Salvation Army in Canada is seeking a dedicated individual to support food bank operations, assist with Christmas program registrations, and provide compassionate client support. You will maintain client information in Link2Feed, prepare hampers, and help with reporting and safety compliance.

This role emphasizes empathy for vulnerable populations, strong organizational skills, and the ability to work independently while adhering to TSA standards and confidentiality requirements.

Qualifications

• Provide high-caliber services while maintaining professionalism and courtesy.
• Display empathy toward individuals experiencing homelessness and substance use issues.
• Demonstrate effective interpersonal, organizational and time-management skills.
• Maintain confidentiality and handle sensitive client information.
• Respect cultural and lifestyle diversity and communicate respectfully.

Responsibilities

• Assist with daily food bank operations, ensuring organization and a welcoming environment.
• Prepare and distribute food hampers for clients and community partner agencies.
• Support registration and intake for Christmas services and hampers.
• Welcome clients and conduct intake assessments to determine needs.
• Maintain accurate documentation and input client information into Link2Feed.
• Provide daily activity reports to the Programs Manager.
• Support administrative tasks and other duties as required.
• Comply with health and safety policies and guidelines.

Skills

Interpersonal skills

Organizational skills

Time management

Confidentiality

Cultural sensitivity

Empathy

Self-motivation

Microsoft Office

Communication

Link2Feed

Tools

Link2Feed

Microsoft Word

Microsoft Excel

Publisher

PowerPoint

Job description

The Salvation Army in Canada is seeking a dedicated individual to support food bank operations, assist with Christmas program registrations, and provide compassionate client support. You will maintain client information in Link2Feed, prepare hampers, and help with reporting and safety compliance.

This role emphasizes empathy for vulnerable populations, strong organizational skills, and the ability to work independently while adhering to TSA standards and confidentiality requirements.