Hiring Assistant Restaurant Manager at Burger King Saint-John, NB

BKR Management Inc - Burger King; Saint John; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Group insurance after probation

Job summary

BKR Management Inc. dba Burger King in Saint John, NB, is hiring an Assistant Restaurant Manager to lead daily restaurant operations, coach team members, ensure KPI achievement, and assist the Restaurant Manager with reporting and shift coverage.

The role emphasizes floor presence, customer satisfaction, staff development and adherence to safety standards in a fast-paced environment, with full-time permanent employment.

Qualifications

• Completion of high school education.
• At least 1 year of Supervisory experience in the commercial food service or hospitality industry.

Responsibilities

• Willing to work a position on the floor while coaching the team to achieve daily KPIs.
• Supervise, motivate and train team members with their tasks and responsibilities, sanitation and safety procedures.
• Provide positive recognition and corrective coaching when required.
• Assist and support the Restaurant Manager in the management of daily operations of the restaurant.
• Assist the Restaurant Manager prepare and review daily, weekly, and monthly reports (sales, costs, labour, inventory).
• Assume management responsibilities in the absence of the Restaurant Manager, ensuring that operational, staffing, and customer service standards are maintained.
• Ensure team members provide the highest possible level of customer satisfaction through service and product quality.
• Respond to emergency situations as required and communicate to management immediately.
• Assist in recruiting and selecting qualified, high energy team members using approved tools and systems.
• Participate in the training of new team members.

Skills

Supervisory experience

Time management

Customer service

Coaching

Planning and delegation

Data analysis

Integrity/work ethic

Organization

English language

Multitasking

Adaptability

Education

High school diploma

Job description

BKR Management Inc. dba Burger King is one of the largest Franchise Operators in North America, owning and operating several stores acrossdifferent provinces and states.

BKR Management Inc. has embarked on expansion of their Burger King restaurants in New Brunswick. The business address is 417, Connell Street Woodstock New Brunswick E7M 5G5. We are currently hiring an Assistant Restaurant Manager at our Burger King restaurant in Saint-John, NB.

Employment requirements

• Completion of high school education
• At least 1 year of Supervisory experience in the commercial food service or hospitality industry;

OR

• Demonstrated organizational/time-management and problem-solving skills
• Excellent customer service skills
• Excellent work ethic and demonstrates integrity
• Proven ability to plan and delegate
• Demonstrated ability to coach and train others
• Ability to calculate/analyze data
• Basic business, math and accounting skills
• Available to work on flexible shifts, nights and week-ends
• Ability to work in a fast-paced environment
• Organization skills and ability to multitask
• Language of work: English

Duties & Responsibilities

• Willing to work a position on the floor while coaching the team to achieve daily KPIs.
• Supervise, motivate and train team members with their tasks and responsibilities, sanitation and safety procedures.
• Provide positive recognition and corrective coaching when required.
• Assist and support the Restaurant Manager in the management of daily operations of the restaurant.
• Assist the Restaurant Manager prepare and review daily, weekly, and monthly reports (sales, costs, labour, inventory).
• Assume management responsibilities in the absence of the Restaurant Manager, ensuring that operational, staffing, and customer service standards are maintained.
• Ensure team members provide the highest possible level of customer satisfaction through service and product quality.
• Assist team members with tasks as needed to ensure complete customer satisfaction.
• Initiate necessary actions to correct customer complaints and elevate any major issues to RM.
• Ensure team members are properly executing current promotions and new products during the shift.
• Ensure team member uniforms and appearances are neat, professional, clean at all times and meet necessary requirements.
• Ensure proper staffing and deployment throughout the shift to match business needs.
• Monitors, keep records and maintains correct inventory levels (product & supply) and notifies management when levels are low.
• Assists with ordering of ingredients and supplies as assigned.
• Ensure restaurant is ready for peak revenue periods by utilizing appropriate planning and projection tools.
• Contribute in ensuring sales and profit targets are met.
• Ensure Occupational Safety & Health Act, local health and safety codes and corporate safety/security policies and procedures are met and followed.
• Respond to emergency situations as required and communicate to management immediately.
• Assist in recruiting and selecting qualified, high energy team members using approved tools and systems.
• Participate in the training of new team members.
• Assist with the communication and administration of company policies.
• Ensure proper communication takes place during shift change.


• The Assistant Restaurant Manager is part of the team, so working on the floor will be the main part of the job (kitchen while cooking products, packing area, cash and Drive-Thru). The Assistant Restaurant Manager will be scheduled full shifts in the positions listed in that point.


• The Assistant Restaurant Manager will be part of the cleaning team, as the whole team is responsible to maintain the restaurant including, including Management: equipment, walls, floors, counters, office, windows, doors, employees and guests washrooms and any other area of the store or outside of the store that needs cleaning. These tasks also include and are not limited to sweeping and mopping the floors, as well as doing the dishes.

Salary

$42000 / year

Terms of employment

Full-time and Permanent

Hours of work

44 hours per week

Benefits

Optional participation in the group insurance plan for extended medical and dental coverage after the probationary period

Employment Location

777 Fairville Boulevard Saint John NB E2M 5T8