HICAP - Lead Employer Liaison/Facilitator

Achēv; Mississauga; On-site; CAD 60,000 - 75,000; Full time

Job summary

Join Achēv as a Lead Employer Liaison/Facilitator, aiding Internationally Educated Healthcare Professionals to transition into non-licensed healthcare management roles. Leverage your expertise in workforce integration and community engagement to make an impact, while fostering employer connections and developing essential programs.

Benefits

Inclusive and diverse work environment

Flexible schedule including occasional evenings and weekends

Qualifications

• 2-3 years of experience with IEHPs in the healthcare sector.
• Experience in workshop facilitation and knowledge of employability skills.
• Proficiency in various administrative tasks and ability to travel within GTHA.

Responsibilities

• Develop and implement a comprehensive job placement program for participants.
• Foster relationships with community-based employers in healthcare.
• Conduct outreach to recruit IEHPs and promote career opportunities.

Skills

Communication

Interpersonal Skills

Time Management

Organizational Skills

Education

Post-secondary University Degree or College Diploma in social services

Tools

MS Office

Outlook

Canva

Zoom

Teams

Job description

Job Description

Posted Thursday, June 12, 2025 at 4:00 a.m. | Expires Friday, June 27, 2025 at 3:59 a.m.

At Achev, we believe that everyone deserves an equal opportunity to build a better life and a successful future. For more than 30 years, we have dedicated ourselves to helping diverse Canadians and newcomers achieve their full potential. Today, we are one of the largest providers of employment, newcomer, language, and youth services in the Greater Toronto Area. Our dedicated team of nearly 400 staff delivers a wide range of innovative, high-quality, and personalized programs and services that empower our clients to prosper and our communities to thrive.We thrive in a OneAchev culture where collaboration and an integrated service delivery will positively impact Achev’s resiliency, agility, success, and growth.

Join us in helping diverse Canadians and newcomers achieve their full potential!

The Healthcare Integration and Career Advancement Bridging Program (HICAP), funded by the Ministry of Labour, Immigration, Training, and Skills Development (MLITSD), is a collaborative initiative developed by Achēv, Toronto Metropolitan University (TMU), and employer partners. The program aims to support Internationally Educated Healthcare Professionals (IEHPs) in, Ontario helping them transition into non-licensed healthcare management roles.

The Lead Employer Liaison/Facilitator, reporting to the Program Manager, will be responsible for delivering program activities. This includes building employer connections, advocating for IEHP recruitment and retention, facilitating workshops, conducting assessments, providing one-on-one coaching, evaluating projects, and maintaining accurate data in accordance with Achēv and MLITSD reporting requirements.

DUTIES AND RESPONSIBILITIES:

Employer Connections and Project Implementation:

• Develop and implement a comprehensive job placement program for program participants
• Foster meaningful and impactful relationships with community-based employers specializing in HealthCare
• Connect successful project graduates with eligible employers to help the graduates secure and retain healthcare management entry-level roles in welcoming and safe work environments.
• Prepare participants for job opportunities through resume building, interview preparation, career coaching, and other resources to enhance employability and business and professional development skills.
• Conduct ongoing promotion, outreach, engagement, and collaboration with Toronto Metropolitan University (TMU) and employer partners to enhance and develop training and learning activities that enable the development of critical skills required for employment in non-licensed healthcare management roles.
• Conduct 3,6, and 9-month check-ins with employers and participants to track participants’ connections and assess how employers support candidates with retention and integration into the workforce.
• Where required, provide employers with sensitivity/diversity training and information on accommodation needs.
• Conduct monitors and provide coaching and support during the placement, including identifying and resolving workplace issues that may affect the participant’s success both during and after the placement
• In conjunction with the Program Manager, review workshop schedule and ensure timely delivery of employability skills training workshops and adjust, where needed, to meet participant needs
• Assist in the ongoing development and effective implementation of program-related policies and procedures to ensure the follow-through of program guidelines.
• Provide supported referral and access to other services, including settlement resources and job search supports

Recruitment and Outreach:

• Conduct outreach to engage and recruit IEHPs for the program, supporting participants’ selection and enrollment. The outreach and awareness campaigns will promote career opportunities in non-licensed healthcare management roles.
• Conduct individualized learning, pre-placement, and needs assessments for each participant to further understand their education and career goals and their unique barrier(s).
• Develop individualized plans for participants for appropriate learning activities and action plans for employment and career goals.
• Develop and deliver outreach-oriented presentations to potential community partners in addition to other outreach strategies to ensure consistent program visibility and relationship development in the community.
• Implement the planned marketing strategies among community partners and at community events.

Reporting and Communication:

• Conduct program evaluations at key points/milestones, collate and maintain program statistics and narrative information in Achēv’s CRM database.
• Generate monthly and quarterly reports as dictated by Achev and MLITSD for the Program Manager’s review.
• Liaise with clients as well as partners (TMU and employer partners) in adherence to Achēv’s privacy and confidentiality policies.
• Assess and address project concerns, in conjunction with the Program Manager, in a timely manner.
• Maintain positive and clear communication with other team members to facilitate teamwork and the successful achievement of expected outcomes as dictated by the funding agreement

QUALIFICATIONS:

• Completion of a post-secondary University Degree or College Diploma in social services or a related field
• 2-3 years of experience working directly with and engaging employers, as well as IEHPs, in the healthcare sector
• Experience in workshop facilitation, with knowledge of life skills, employability/essential skills, and leadership development
• Strong communication (written and verbal) and interpersonal skills, including the ability to exercise tact and diplomacy with employers as well ascoach youth with their job search and retention efforts.
• Knowledge of labour market information, job search, acquisition, and retention techniques, and local service provider organizations, associations, and networks in the GTHA
• Strong time management and organizational skills with demonstrated ability to multi-task and manage multiple priorities effectively within a fast-paced environment.
• Proficiency in MS Office, Outlook, Canva, Zoom, and Teams.
• Experience with various administrative tasks such as data entry, tracking, data collection, report writing, etc.
• Able and willing to travel within the GTHA as dictated by project needs
• Must be willing to work a flexible schedule, including occasional evenings and weekends.

We’re looking to welcome people to our diverse, inclusive, and authentic workplace.We especially welcome applications from members of racialized groups, Indigenous peoples, persons with disabilities, persons of diverse sexual orientations and gender identities and others with the skills and knowledge to productively engage with diverse communities. We are committed to a selection process and work environment that is inclusive and barrier-free.So, if you’re excited about this role or another one, please apply on our website www.achev.ca