Heritage Interpreters

Badlands Historical Centre; Drumheller; On-site; CAD 30,000 - 50,000; Full time

Job summary

An established industry player is looking for a Visitor Experience Associate to enhance the visitor experience at a historical center. This summer role involves engaging with guests through guided tours, interactive activities, and promoting local history. You will be part of a dynamic team, ensuring a welcoming environment and maintaining museum cleanliness. Ideal candidates will possess strong communication skills, digital proficiency, and a collaborative spirit. If you're passionate about history and enjoy working with people, this opportunity is perfect for you!

Qualifications

• Strong oral and written communication skills to interact with visitors.
• Ability to collaborate effectively with others and resolve conflicts.

Responsibilities

• Engaging with visitors and conducting guided tours.
• Hosting family games and offering child-friendly activities.

Skills

Teamwork

Communication

Digital skills

Leadership

Job description

Job Title: Visitor Experience Associate at Badlands Historical Centre

Join us for a rewarding summer opportunity! We are seeking an enthusiastic team member to enhance visitors' experiences at the Badlands Historical Centre by sharing local history and museum displays through guided tours and interactive activities.

Responsibilities include:

1. Engaging with visitors, providing information about Drumheller's history and displays, and conducting guided tours.
2. Hosting family games and offering child-friendly activities, both on-site and take-home.
3. Upselling products, raffle tickets, and gifts, and encouraging participation in activities.
4. Providing directions to nearby attractions.
5. Maintaining cleanliness inside and outside the museum, including floors, cabinets, washrooms, and the outdoor area to ensure an inviting environment.
6. Addressing concerns and recording messages promptly in the communication book.
7. Identifying and reporting issues or broken items immediately to the supervisor or designated personnel.
8. Participating in research projects and staying engaged with daily tasks.

Required skills for success:

• Teamwork: Ability to collaborate effectively with others, sharing resources, and resolving conflicts.
• Communication: Strong oral and written communication skills to interact with visitors, colleagues, and suppliers.
• Digital skills: Proficiency with digital tools and systems, including computers, software, and mobile devices.
• Leadership: Demonstrating initiative, responsibility, and the ability to lead and motivate others.

*** All successful applicants must be eligible for the Canada Summer Jobs program (between 15 and 30 years of age) ***