Helly Hansen - Retail Sales Associate @Toronto Premium Outlets

Kontoor Brands, Inc.; Halton Hills; On-site; CAD 25,216,000 - 31,161,000; Part time

Benefits offered by this job

Employee discounts

Flexible schedule

Paid Time Off

Job summary

Kontoor Brands, Inc. in Halton Hills, Ontario seeks a Part Time Sales Associate to support sales, deliver an exceptional customer experience, and assist with daily store operations. You will engage customers, learn product trends, promote the rewards program, handle transactions, maintain merchandising, and follow safety and loss-prevention procedures. Estimated base pay ranges from $17.60 to $21.75 per hour, with bonuses possible. Flexible schedule and employee discounts offered.

Qualifications

• Minimum age 16 years or older.
• Available for at least 12 hours weekly, including one weekend day.
• Clear and respectful communication with customers and team.

Responsibilities

• Provide excellent customer service and engage customers.
• Learn product trends and meet personal sales targets.
• Maintain merchandising standards, assist with opening/closing, cash handling, POS integrity, safety, and loss-prevention audits.

Skills

Customer service

Product knowledge

Merchandising

Cash handling

Communication

Team collaboration

Tools

POS system

Job description

Position Summary

Part Time Sales Associate is responsible for supporting sales performance, delivering exceptional customer experience, and executing day‑to‑day store operations. The Sales Associate supports the team by following customer engagement strategies and maintaining merchandising standards that support a positive customer experience.

Primary work location: 13850 Steeles Ave, Halton Hills, ON L7G 0J1.

Responsibilities

• Brand Experience / Customer Service: Ensure excellence in customer service by upholding high retail standards, initiating conversations with customers, providing fitting room assistance, recommending products through suggestive selling, promoting the rewards program, and achieving weekly loyalty sign‑up goals.
• Product & Trend Knowledge: Learn about new products and trends to better engage customers and consistently achieve personal sales targets.
• Visual merchandising, Operations & Safety: Maintain visual merchandising standards, keep the sales floor clean and well‑stocked, assist in opening/closing procedures, process transactions accurately, handle cash, maintain point‑of‑sale integrity, follow all company policies, report injuries immediately, and participate in loss‑prevention audits.

Position Competencies

• Bold Accountability – demonstrate accountability and follow through on responsibilities.
• Customer Centric Innovation – passion for the brand and knowledge of customer and products.
• Empowered Collaboration – promote an environment that encourages feedback, belonging, participation, creativity, and learning.
• Global Agility – make changes as suggested by manager on duty to meet store goals.
• Strategic Foresight – take initiative to work ahead and seek guidance when appropriate.
• Purposeful Integrity – respect the background, experience, and unique differences of others.
• Urgency for Impact – act quickly to support sales, loyalty enrollment, and service goals.

Position Requirements

• Minimum age 16 years or older.
• Arrive on time for scheduled shifts and work a flexible schedule to meet business needs.
• Minimum availability of 12 hours per week, including one weekend day (additional availability a plus).
• Communicate clearly and respectfully with customers and team members.
• Operate office equipment and technology (cash register, computers, phones, scanners).
• Stand, walk, and move throughout the store; lift up to 25 lbs regularly and up to 50 lbs occasionally; push/pull full racks of merchandise.
• Manual labor occasionally required to assemble displays or rearrange store layout.
• Ability to read labels, assist customers, and perform tasks that require attention to detail.

Accommodation

Helly Hansen is an equal‑opportunity employer and welcomes applicants with disabilities. Accommodation is available on request throughout the selection process.

Compensation

Estimated base pay: $17.60 – $21.75 per hour. Pay reflects skill set, experience, training, business needs, market demands, and location. Role may also be eligible for bonuses based on store and personal targets.

Benefits

• Employee discounts.
• Flexible schedule.
• Paid Time Off – vacation, sick time, and holidays.

Equal Opportunity & Affinity

Kontoor Brands is an equal opportunity employer. EOE/AA/M/F/Vet/Disability.