Heavy Equipment Technician

Harvey & Company LTD; Gander; On-site; CAD 60,000 - 82,000; Full time

Benefits offered by this job

Medical/dental benefits

Team atmosphere

Ongoing training

Career development opportunities

Job summary

Harvey and Company invites applications for a Heavy Equipment Technician position in Gander. You will inspect, diagnose, service, and repair equipment in shop and on-site, while building strong customer relationships and maintaining service records.

The role emphasizes safety training, adaptability, and teamwork. Prior experience with International trucks, XCMG, New Holland, or Hangcha lift equipment is a plus. Medical/dental benefits and ongoing training are offered.

Qualifications

• Ability to deliver superior customer service while maintaining professional appearance.
• Proven communication skills and teamwork.
• Flexibility to handle multiple demands and changing priorities.

Responsibilities

• Inspect and diagnose components and equipment for servicing needs.
• Communicate with service advisors to obtain required authorization for servicing and repairs as required.
• Service and repair equipment in the shop and on-site for the customer as needed.
• Recondition and remanufacture components as required for equipment, engine and hydraulic repairs.
• Establish and maintain strong working relationships with customers and co-workers.
• Communicate work performed and complete service paperwork.
• Update and maintain service records
• Fill out warranty information
• Complete work orders
• Participate in manufacturers' and in house service training. Training may occur during work and/or after work hours.
• Participate in all required Health & Safety Training.
• Comply with all Occupational Health & Safety program and practices.
• Act in a manner conducive to a safe workplace.
• Work with various Manufacturers online support.
• Complete various training courses as required to stay up to date and proficient
• Conduct housekeeping duties as required to keep workspace clean and safe
• Maintain a professional company image at all times.
• Prior experience working on International trucks, XCMG,New Holland,and Hangcha lift equipment is an asset.

Skills

Customer service

Communication

Adaptability

Punctual

Team player

Flexible to shifting priorities

Education

Trade certification / Journeyman Red Seal

Job description

Heavy Equipment Technician

Harvey and Company is a successful multi-site dealership. In Gander we represent International trucks, New Holland, XCMG, and Hangcha. We have always recognized that people are our greatest asset and create the foundation for our ongoing success – Come and join our team of dedicated professionals!

We are looking for a Heavy Equipment Technician to join our team. If your career goals include making a valuable contribution as a Heavy Equipment Technician in an exciting and growing company and working with top professionals in the industry, then consider joining our team. The Service Department is a vital part of the dealership, and the way it builds open, honest, trusting relationships with customers and other departments are essential to the dealership’s success. The Heavy Equipment Technician‘s main objective is to provide quality workmanship, consistent service, and technical knowledge to customers to generate sales and profit for the dealership.

Responsibilities

• Inspect and diagnose components and equipment for servicing needs.
• Communicate with service advisors to obtain required authorization for servicing and repairs as required.
• Service and repair equipment in the shop and on-site for the customer as needed.
• Recondition and re-manufacture components as required for equipment, engine and hydraulic repairs.
• Establish and maintain strong working relationships with customers and co-workers.
• Communicate work performed and complete service paperwork.
• Update and maintain service records
• Fill out warranty information
• Complete work orders
• Participate in manufacturers' and in house service training. Training may occur during work and/or after work hours.
• Participate in all required Health & Safety Training.
• Comply with all Occupational Health & Safety program and practices.
• Act in a manner conducive to a safe workplace.
• Work with various Manufacturers online support.
• Complete various training courses as required to stay up to date and proficient
• Conduct housekeeping duties as required to keep workspace clean and safe
• Maintain a professional company image at all times.
• Prior experience working on International trucks, XCMG,New Holland,and Hangcha lift equipment is an asset.

Qualifications

• Trade certification, Journeyman Red Seal and/or currently registered in a related Provincial Apprenticeship program.
• Able to work in a fast-paced environment while providing a superior customer service experience & excellent communication skill are essential.
• Must be neat in appearance, punctual, and a team player.
• Must be able to adjust to multiple demands and shifting priorities and be responsive and flexible to best serve the issue at hand.
• Must be able to pass a pre-employment drug screen and physical.

What we offer

We offer a competitive compensation package including, medical/dental benefits, team atmosphere, management support and ongoing training, as well as opportunities for career development and advancement.