Heavy Equipment/Heavy Truck Technician

Harvey & Company Ltd; Gander; On-site; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Career development

Team atmosphere

Job summary

Harvey & Company Ltd is seeking a Heavy Equipment Technician in Gander, NL to inspect, diagnose and repair heavy equipment for trucks and machinery. The role emphasizes safe, high-quality workmanship and building strong customer relationships within a growing dealership.

The technician will service both in-shop and on-site, maintain service records, participate in safety training, and contribute to equipment for International, XCMG, New Holland and Hangcha lines.

Qualifications

• Trade certification, Journeyman Red Seal and/or currently registered in a related Provincial Apprenticeship program.
• Able to work in a fast-paced environment while providing a superior customer service experience & excellent communication skill are essential.
• Must be neat in appearance, punctual, and a team player.

Responsibilities

• Inspect and diagnose components and equipment for servicing needs.
• Communicate with service advisors to obtain required authorization for servicing and repairs as required.
• Service and repair equipment in the shop and on-site for the customer as needed.

Skills

Communication

Customer service

Team player

Problem solving

Education

Journeyman Red Seal

Job description

Heavy Equipment/ Heavy Truck Technician
Harvey and Company is a successful multi-site dealership. In Gander we represent International trucks, New Holland, XCMG, and Hangcha. We have always recognized that people are our greatest asset and create the foundation for our ongoing success - Come and join our team of dedicated professionals!

We are looking for a Heavy Equipment Technician to join our team. If your career goals include making a valuable contribution as a Heavy Equipment Technician in an exciting and growing company and working with top professionals in the industry, then consider joining our team. The Service Department is a vital part of the dealership, and the way it builds open, honest, trusting relationships with customers and other departments are essential to the dealership’s success. The Heavy Equipment Technician‘s main objective is to provide quality workmanship, consistent service, and technical knowledge to customers to generate sales and profit for the dealership.

Responsibilities

• Inspect and diagnose components and equipment for servicing needs.
• Communicate with service advisors to obtain required authorization for servicing and repairs as required.
• Service and repair equipment in the shop and on-site for the customer as needed.
• Recondition and re-manufacture components as required for equipment, engine and hydraulic repairs.
• Establish and maintain strong working relationships with customers and co-workers.
• Communicate work performed and complete service paperwork.
• Update and maintain service records
• Fill out warranty information
• Complete work orders
• Participate in manufacturers' and in house service training. Training may occur during work and/or after work hours.
• Participate in all required Health & Safety Training.
• Comply with all Occupational Health & Safety program and practices.
• Act in a manner conducive to a safe workplace.
• Work with various Manufacturers online support.
• Complete various training courses as required to stay up to date and proficient
• Conduct housekeeping duties as required to keep workspace clean and safe
• Maintain a professional company image at all times.
• Prior experience working on International trucks, XCMG, New Holland, and Hangcha lift equipment is an asset.

Qualifications

• Trade certification, Journeyman Red Seal and/or currently registered in a related Provincial Apprenticeship program.
• Able to work in a fast-paced environment while providing a superior customer service experience & excellent communication skill are essential.
• Must be neat in appearance, punctual, and a team player.
• Must be able to adjust to multiple demands and shifting priorities and be responsive and flexible to best serve the issue at hand.
• Must be able to pass a pre-employment drug screen and physical.

What we offer:

• We offer a competitive compensation package including, medical/dental benefits, team atmosphere, management support and ongoing training, as well as opportunities for career development and advancement.