HealthTech SaaS Product Launch Champion

OceanMD; Toronto; Hybrid; CAD 98,000 - 126,000; Full time

Benefits offered by this job

Flexible hours

Social get-togethers

Meeting-free Friday afternoons

Cognisant Causes for healthcare tech

Job summary

OceanMD, a WELLSTAR Company, seeks a Product Launch Specialist to coordinate early access programs and drive successful feature launches across OceanMD and Ocean Labs.

You will align Product, Marketing, Business Development, and client teams, coordinate onboarding with clients, gather feedback, and translate insights into practical improvements. This is a full-time, hybrid role based in Toronto.

Qualifications

• Experience coordinating projects, product launches, or client initiatives within a SaaS environment.
• Ability to manage timelines, deliverables, and competing priorities across teams.
• Strong communication and relationship-building skills with clients.

Responsibilities

• Plan and coordinate early access programs across Ocean and Ocean Labs.
• Bring teams together across Product, Ocean Labs, Marketing, Business Development, and client-facing teams.
• Engage with clients and early access participants, including onboarding and feedback sessions.
• Turn feedback into improvements for product capabilities and launches.
• Support launch readiness and adoption with training and communications.
• Build and improve processes for planning, tracking, and delivering early access programs.

Skills

Project coordination

Cross-functional teamwork

SaaS launches

Client engagement

Communication

Healthcare tech domain

Tools

Jira

Job description

OceanMD, a WELLSTAR Company, seeks a Product Launch Specialist to coordinate early access programs and drive successful feature launches across OceanMD and Ocean Labs.

You will align Product, Marketing, Business Development, and client teams, coordinate onboarding with clients, gather feedback, and translate insights into practical improvements. This is a full-time, hybrid role based in Toronto.