Healthcare SaaS Launch Lead — Hybrid Toronto

OceanMD, a WELLSTAR Company; Toronto; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

OceanMD, a WELLSTAR Company, is hiring a Product Launch Specialist for a hybrid role in Toronto. You will coordinate early access programs, bring together Product, Ocean Labs, Marketing, Business Development, and client-facing teams, and manage onboarding with healthcare clients.

This role emphasizes cross-functional collaboration and structured project management. You will engage with clients, gather feedback, and translate insights into practical actions to improve features and adoption.

Qualifications

• Experience coordinating projects, product launches, or client-facing initiatives in a SaaS environment.
• Ability to manage timelines, deliverables, and competing priorities across multiple teams.
• Strong communication and relationship-building skills with clients and internal teams.

Responsibilities

• Plan and coordinate early access programs from planning to launch.
• Bring cross-functional teams together to align priorities and responsibilities.
• Coordinate client onboarding, demonstrations, and feedback sessions.
• Turn client feedback into product improvements and launch decisions.
• Support readiness and adoption through training and resources.

Skills

Project coordination

SaaS experience

Cross-functional collaboration

Jira

Client onboarding

Tools

Jira

Job description

OceanMD, a WELLSTAR Company, is hiring a Product Launch Specialist for a hybrid role in Toronto. You will coordinate early access programs, bring together Product, Ocean Labs, Marketing, Business Development, and client-facing teams, and manage onboarding with healthcare clients.

This role emphasizes cross-functional collaboration and structured project management. You will engage with clients, gather feedback, and translate insights into practical actions to improve features and adoption.