Healthcare Security Guard

CareerArc; Calgary; On-site; CAD 40,000 - 60,000; Full time

Job summary

Join a dynamic team dedicated to making the world a safer place! As a Healthcare Security Professional, you will utilize your exceptional customer service and communication skills to ensure safety in various healthcare settings. This role involves monitoring facilities, responding to incidents, and providing support to staff and patients. You'll work in a diverse and inclusive environment, with opportunities for growth and development. If you're passionate about helping others and thrive in challenging situations, this rewarding career could be the perfect fit for you!

Benefits

Medical Insurance

Life Insurance

Dental Insurance

Paid Vacation

Qualifications

• Strong communication and de-escalation skills are essential.
• Must be empathetic and calm under pressure.

Responsibilities

• Provide access control and monitor incidents around the property.
• Conduct patrols, respond to alarms, and document incidents.

Skills

Customer Service Skills

Communication Skills

De-escalation Skills

Problem-solving Abilities

Empathy

Education

High School Diploma/GED

Job description

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE!
Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our Guards; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

A day in the life of a Healthcare Security Guard:

While your general duties will vary based on your worksite, you can expect to perform the following tasks in this role:

• Provide access control in/out of the facility, as well as within restricted areas of the facility.
• Monitor and respond to incidents identified around property, including on cameras.
• Conduct patrols of the facility, monitoring for risks such as unlocked doors, blocked entrances/exits, mechanical issues, hazardous materials, and general security breaches.
• Respond to alarms and emergency calls for assistance.
• Investigate and report any irregularities that are identified through the course of your duties.
• Monitor patient safety, documenting and reporting incidents as required.

Are you looking for a rewarding career in the security industry, where you can apply your amazing communication and de-escalation skills to help others? If so, Paladin Security’s Healthcare Division may be the right fit for you! We are looking for friendly and confident Security Professionals to work at a variety of healthcare facilities in Calgary and surrounding areas. This includes hospitals, private clinics, long-term care facilities, and more. Our Healthcare managers work with our employees to find a position and worksite that works well for their lifestyles.

Healthcare Security can be a physically and emotionally demanding job. Security Professionals are responsible for providing support, empathy, customer service, and public safety to not only healthcare staff, but also visitors, clients, and patients. The dynamic environments that our Security Professionals work in can be both enjoyable and exciting, but also stressful. Our industry-leading Healthcare managers provide 24-hour support for our employees, with an emphasis on proactively minimizing risks and responding to incidents with real-time guidance.

What makes you a great fit for Healthcare Security?

• You have strong written and oral communication skills, excellent interpersonal skills and proven de-escalation skills.
• You take an empathetic approach to conflict resolution and enjoy being a part of the solution. You celebrate diversity and welcome the opportunity to interact with a variety of individuals.
• You are calm under pressure, and confident in your problem-solving abilities.
• You understand the importance of confidentiality in the workplace.
• You can perform all physical aspects of the job, which includes walking up to 20km/shift, walking up/down stairs, and pushing/pulling 30-pound doors.
• You have open availability and are willing to work both day and night shifts, on 4 on, 4 off rotations. Typical rotations involve working 2 days and 2 nights, followed by 4 off.
• You hold a valid AB Security license or are willing to obtain one prior to commencing work with Paladin Security.

Education Requirements:
High School Diploma/GED

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation

Screening Requirements: Criminal Background Check