Healthcare Security Access Control Officer

Paladin Security; Dartmouth, Halifax; Hybrid; CAD 42,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Paid Vacation

Paid Sick Days

Free Uniforms

Company paid Security license

Dry cleaning

Job summary

Paladin Security seeks a Healthcare Security Access Control Officer to operate AI-based weapon detection and manage hospital access at Dartmouth General Hospital or Halifax Infirmary. You will engage patients and staff with professionalism while maintaining a strong security presence, guiding visitors through screening and ensuring safety protocols are followed.

The role requires a valid security license, First Aid/CPR, MOAB/UOF readiness, and the ability to stay calm under pressure.

Qualifications

• Valid Security License (Nova Scotia regulations).
• Experience in healthcare security, law enforcement, or access control preferred.
• Strong verbal communication, conflict de-escalation, and customer service skills.
• Ability to operate advanced security technology, including AI-based detection systems.
• First Aid & CPR Level C Certification (CSA Approved).
• Ability to remain calm, professional, and empathetic under pressure.
• Physically able to stand for extended periods and respond quickly to incidents.
• Certifications in Use of Force (UOF) and MOAB are prerequisites; training can be accepted.

Responsibilities

• Operate and monitor AI-based weapon detection and access control systems at designated hospital entry points.
• Engage with patients, visitors, and staff in a professional, courteous, and empathetic manner during screening.
• Respond to system alerts, conduct secondary screening, and escalate incidents per NSHA protocols.
• Provide clear directions, support, and reassurance to individuals passing through the access control process.
• Maintain accurate records of incidents, security breaches, and equipment performance.
• Collaborate with healthcare staff, security teams, and law enforcement as required.
• Uphold infection control and hospital safety policies while ensuring smooth traffic flow at entry points.
• Contribute to a culture of safety, respect, and inclusivity in the healthcare environment.

Skills

Verbal communication

Conflict de-escalation

Customer service

Security technology operation

Education

High School Diploma/GED

Tools

AI-based detection systems

Job description

Healthcare Security Access Control Officer

Position Summary The Healthcare Access Control Officer will play a critical role in ensuring the safety and security of patients, staff, and visitors by operating advanced AI-powered weapon detection systems at the entrances of larger and regional hospitals within NSHA. This position requires exceptional communication and customer service skills to provide a safe, welcoming environment while maintaining a strong security presence.

Position: Full-Time Security Guard

Site: Dartmouth General Hospital or Halifax Infirmary

Hours: Monday-Friday / 4 Day Rotation - 0700-1900/1900-0700

Key Responsibilities:

• Operate and monitor AI-based weapon detection and access control systems at designated hospital entry points.
• Engage with patients, visitors, and staff in a professional, courteous, and empathetic manner while conducting screening procedures.
• Respond to system alerts, conduct secondary screening when necessary, and **escalate** incidents according to NSHA security protocols.
• Provide clear directions, support, and reassurance to individuals passing through the access control process.
• Maintain accurate records of incidents, security breaches, and equipment performance.
• Collaborate with healthcare staff, security teams, and law enforcement partners as required.
• Uphold infection control and hospital safety policies while ensuring smooth traffic flow through entry points.
• Contribute to a culture of safety, respect, and inclusivity within the healthcare environment.

Prerequisites & Qualifications:

• Valid Security License (as per Nova Scotia regulations).
• Prior experience in healthcare security, law enforcement, or access control (preferred).
• Strong verbal communication, conflict de-escalation, and customer service skills.
• Ability to operate advanced security technology, including AI-based detection systems.
• Standard First Aid & CPRC certification (CSA Approved)
• Ability to remain calm, professional, and empathetic under pressure.
• Physically able to perform duties, including standing for extended periods and responding quickly to incidents.
• Certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB) are pre-requisites of this position. Prior training certifications may be accepted on a case-by-case basis
• Applicants lacking acceptable certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position
• Please be aware: The UoF/MOAB training is not paid as it is a pre-requisite; however, Paladin will cover all of the costs of the training with a 6-month commitment to the position/availability

Why choose Paladin?

• Opportunities for training and professional development.
• Competitive wage and benefits package.
• Free Uniforms
• Company paid Security license
• Dry cleaning & hemming/tailoring allowance
• Get paid your way with flexibledailypayoptions!

Education Requirements (All)

High School Diploma/GED

Certification Requirements (All)

First Aid and CPR - Level C Certification

Additional Information / Benefits

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

• Medical Insurance
• Life Insurance
• Dental Insurance
• Paid Vacation
• Paid Sick Days