Healthcare Scheduler

Bayshore HealthCare; Winnipeg; On-site; CAD 42,000 - 45,000; Full time

Job summary

Bayshore HealthCare, a leader in healthcare staffing, is seeking a dedicated Healthcare Scheduler for Northern Communities. This role involves coordinating travel for healthcare professionals, addressing client inquiries, and ensuring accurate documentation. Ideal candidates will exhibit strong organizational skills and previous customer service experience, ideally in a healthcare setting.

Qualifications

• Minimum Secondary School Diploma is required.
• Completion of a Medical Terminology course is preferred.
• Minimum two years in customer service, preferably healthcare.

Responsibilities

• Schedule healthcare providers for travel assignments.
• Handle and document client inquiries for care and service.
• Maintain accurate scheduling documentation and data entry.

Skills

Organizational Skills

Prioritization

Customer Service

Communication

Documentation

Education

Secondary School Diploma

Medical Terminology Course

Tools

Microsoft Office

Microsoft Teams

Job description

This range is provided by Bayshore HealthCare. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$42,000.00/yr - CA$45,000.00/yr

Direct message the job poster from Bayshore HealthCare

Job Title: Healthcare Scheduler – Northern Staffing

The Healthcare Schedulers handle client care and service inquiries, and support the field staff with scheduling their travel assignments in Northern Communities The successful candidate will have solid organizational skills and an ability to prioritize tasks while juggling requests as the team continues to support our healthcare professionals working in Indigenous (First Nations, Inuit, and Métis) and Northern Communities across Canada

DUTIES & RESPONSIBILITIES:

The responsibilities of this role include, but are not limited to:

• Schedule healthcare providers for travel assignments across Canada in alignment with client needs.
• Handle and document prospective client inquiries regarding requests for care and service.
• Assess client service needs in consultation with the Team Lead / Director of Operations.
• Report and collaborates with other funders, customers or government programs.
• Notify clients and Field employees regarding initial and ongoing schedules.
• Complete data entry and maintain accurate current scheduling documentation.
• Participates in a rotation of on call as scheduled.

EXPERIENCE:

• Minimum - Secondary School Diploma
• Completion of a Medical Terminology course is preferred.
• A minimum of two years previous experience in a customer service role, preferably in healthcare.
• Hands-on experience with Microsoft Office applications, including TEAMS, word, excel, PowerPoint, Outlook

** Only candidates selected to be moved forward in the recruitment process will be contacted by Bayshore’s Recruitment Team to schedule a conversation

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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