Staff Scheduler - Short Call User

Winnipeg Regional Health Authority; Winnipeg; On-site; CAD 40,000 - 50,000; Full time

Job summary

A health care organization in Winnipeg seeks a staff scheduling coordinator to ensure adequate staffing levels and provide clerical support. Applicants should have a high school diploma and relevant secretarial training, with preferences for experience in scheduling and proficiency in Microsoft Office. This role demands strong communication and interpersonal skills, as well as the ability to work in a high-pressure environment.

Qualifications

• Preference for candidates with previous staff scheduling experience.
• Must understand and communicate effectively in English.

Responsibilities

• Maintain staffing and payroll processes utilizing ESP.
• Act as a receptionist taking and relaying messages.

Skills

Typing

Interpersonal skills

Communication

Microsoft Office

Education

High school education, Manitoba standards

Recognized secretarial training program

Tools

Environment for Scheduling Personnel (ESP)

Job description

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Department / Unit: Central Staffing Office

Job Stream: Non-Clinical

Union: CUPE

Anticipated Start Date - End Date: 07/11/2025 - Indefinite

Reason for Term: Other Leave

FTE: 1.00

Work Arrangement: In Person

Daily Hours Worked: 7.50

Annual Base Hours: 1950

Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Position Overview

Under the general direction of the Manager, Central Staffing office, in consultation with the Nursing Supervisor, is responsible for ensuring that adequate staffing levels are maintained for designated units in addition to providing efficient clerical support as assigned.

Duties include:

• Maintaining staffing and payroll processes utilizing ESP.
• Placing calls to staff as required to cover unmet baseline requirements, short-term absences and workload.
• Placing calls to staff and offering additional shifts in accordance with applicable Collective Agreements.
• Ensuring data integrity and accuracy in ESP and in all other aspects relating to staffing and alerts Manager of any discrepancies.
• Following Contingency guidelines utilizing a manual staffing and payroll system, when required.
• Generating reports and typing a variety of correspondence and policies and procedures using appropriate PC applications such as word processing, database and spreadsheets.
• Entering data related to purchase salary (agency staff) invoices.
• Acting as a receptionist for the area, taking and relaying messages, greeting and directing, staff, agency staff, visitors, etc.

Experience

• Preference will be given to those candidates with previous staff scheduling experience.

Education (Degree/Diploma/Certificate)

• Complete high school education, Manitoba standards, required.
• Successful completion of a recognized secretarial training program or equivalent combination of education and experience as recognized by the Centre, required.

Qualifications and Skills

• Preference will be given to those applicants competent in an Indigenous language and/or knowledge in Indigenous customs, traditions and values.
• Typing 45 wpm required.
• Demonstrated proficiency in the use of Microsoft Office (Word and Excel) required.
• Knowledge of Environment for Scheduling Personnel (ESP) or other service-based staff scheduling systems preferred.
• Excellent interpersonal and communication skills required.
• Must understand and communicate effectively in English, verbally and in writing.

Physical Requirements

• Work under stressful conditions in a high volume, high traffic environment.

This term position may end earlier as outlined in your collective agreement.

We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.

Interested candidates should selectthe "Apply" icon below to upload their cover letter, resume and copy of licenses/certification.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.

We welcome applications from people with disabilities. Accommodationsare available upon request during the assessment and selection process.