Healthcare Office Administrator

Park Place Seniors Living; Edmonton; On-site; CAD 42,000 - 62,000; Full time

Job summary

Park Place Seniors Living is seeking an Administrative Assistant at Hardisty Care Centre in Edmonton. The role provides front-line support to the Site Leader and Office Manager, handling admissions, resident records, scheduling, and daily administrative tasks in a fast-paced care environment.

You will coordinate with leadership, manage communications with residents and families, and ensure policy compliance while maintaining strict confidentiality and high-quality service.

Qualifications

• Certification in health care office management.
• Minimum 3 years' administration or related experience, healthcare experience preferred.
• Familiarity with scheduling software and IT tools.
• Experience with Microsoft 365 is a plus.

Responsibilities

• Support Resident admission and discharge processes with Site Leader and Office Manager.
• Manage resident/tenant statistics and forward records to Site Leader.
• Coordinate and audit quality improvement initiatives with Site Leader.
• Identify and participate in services, orientation, and training programs.
• Attend leadership/organizational/planning meetings and take minutes.
• Maintain liaison with staff and other care professionals.
• Keep policy knowledge up-to-date and suggest changes.
• Maintain confidentiality of employment information.
• Assist department managers with onboarding and staff scheduling.
• Order supplies for multiple departments.
• Assist and direct residents, families, visitors; accompany as needed.
• Answer and route phone calls.
• Clerical tasks: filing, minutes, mail distribution.
• Oversee shipping/receiving of supplies.
• Prepare and mail monthly payment slips.
• Manage financial transactions and reconcile accounts.
• Prepare cheques for Site Leader's signature.

Skills

Communication skills

Conflict resolution

Interpersonal skills

Time management

Attention to detail

Multitasking

Organizational skills

Education

Health care office management certification

Equivalent combination of training/experience

Tools

Microsoft Office

Microsoft 365

SharePoint

Job description

Park Place Seniors Living is seeking an Administrative Assistant at Hardisty Care Centre in Edmonton. The role provides front-line support to the Site Leader and Office Manager, handling admissions, resident records, scheduling, and daily administrative tasks in a fast-paced care environment.

You will coordinate with leadership, manage communications with residents and families, and ensure policy compliance while maintaining strict confidentiality and high-quality service.